Sterling Research Group Appoints COO
St. Petersburg, FL, January 20, 2008 --(PR.com)-- Jamie Faulkner has been named Chief Operating Officer for Sterling Research Group, Inc. Faulkner previously held the position of Director of Business Development for Sterling. Faulkner will now center on tactical and strategic roles, focusing on short and long-term planning and executing for the company.
Faulkner has an extensive background in the retail industry with over 20 years of management experience with Wal-Mart Stores, Inc. While at Wal-Mart, Faulkner analyzed supply side data plus measurement, collection, and data usage to find solutions to improve in-stock. She also made recommendations to improve the company’s perpetual inventory system that resulted in major systematic improvements. As an end-user of customer satisfaction research, Faulkner understands the link between satisfaction metrics and operational success. As District Manager, Faulkner was responsible for over $600 million in sales, selected for the “One Percent Club” 39 times, District Manager of the Quarter seven times, and District Manager of the Year. Faulkner was chosen by the President of Wal-Mart to represent all national stores in the Corporate In-Stock Task Force and reported directly to the President and CEO.
Faulkner has served a valuable role in Business Development bringing in over one million dollars of new business for 2007. Faulkner will remain a Business Development contact as she shifts her focus to the new position.
Lisa Rohrer, Sterling president and CEO speaks about the new position, “Jamie’s background makes her the ideal candidate for the job. With her demonstrated track record of success in operations management and her fundamental understanding of our clients’ needs and expectations, I am extremely excited to see her move into this key role here at Sterling”.
Faulkner earned a Bachelor of Science Degree in Business Administration from the University of Missouri with a major in Marketing. She also earned a Masters Degree in Business Administration from the University of Tampa.
About Sterling
The Sterling Research Group (www.sterlingresearchgroup.com), founded in 1987, is a full-service consulting and market research firm headquartered in St. Petersburg, Florida. Sterling has extensive experience in market research and customer experience management in a wide variety of industries and has helped numerous firms increase their market value, market share, and improve their financial performance through understanding and quantifying needs and preferences of their current and potential customers. Sterling deploys a highly-effective, proprietary reporting technology that enables its customers to achieve superior financial returns by better understanding their customers' experience.
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Faulkner has an extensive background in the retail industry with over 20 years of management experience with Wal-Mart Stores, Inc. While at Wal-Mart, Faulkner analyzed supply side data plus measurement, collection, and data usage to find solutions to improve in-stock. She also made recommendations to improve the company’s perpetual inventory system that resulted in major systematic improvements. As an end-user of customer satisfaction research, Faulkner understands the link between satisfaction metrics and operational success. As District Manager, Faulkner was responsible for over $600 million in sales, selected for the “One Percent Club” 39 times, District Manager of the Quarter seven times, and District Manager of the Year. Faulkner was chosen by the President of Wal-Mart to represent all national stores in the Corporate In-Stock Task Force and reported directly to the President and CEO.
Faulkner has served a valuable role in Business Development bringing in over one million dollars of new business for 2007. Faulkner will remain a Business Development contact as she shifts her focus to the new position.
Lisa Rohrer, Sterling president and CEO speaks about the new position, “Jamie’s background makes her the ideal candidate for the job. With her demonstrated track record of success in operations management and her fundamental understanding of our clients’ needs and expectations, I am extremely excited to see her move into this key role here at Sterling”.
Faulkner earned a Bachelor of Science Degree in Business Administration from the University of Missouri with a major in Marketing. She also earned a Masters Degree in Business Administration from the University of Tampa.
About Sterling
The Sterling Research Group (www.sterlingresearchgroup.com), founded in 1987, is a full-service consulting and market research firm headquartered in St. Petersburg, Florida. Sterling has extensive experience in market research and customer experience management in a wide variety of industries and has helped numerous firms increase their market value, market share, and improve their financial performance through understanding and quantifying needs and preferences of their current and potential customers. Sterling deploys a highly-effective, proprietary reporting technology that enables its customers to achieve superior financial returns by better understanding their customers' experience.
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Contact
Sterling Research Group, Inc.
Jamie Faulkner
(727) 866-2400
www.sterlingresearchgroup.com
Jamie Faulkner
(727) 866-2400
www.sterlingresearchgroup.com
Contact
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