City Beat News Announces First-Time Spectrum Award Winners with High Customer Satisfaction Ratings

City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time.

Lapeer, MI, September 02, 2016 --( City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2016, and all of the companies are claiming their first win this year.

In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.

Cleopatra’s Health & Wellness Spa, Inc. in Wisconsin Dells, Wisc., ( earned the highest possible customer satisfaction rating of 5 stars for 2016. The spa offers a host of treatments, including massages, facials, manicures, waxing and more, as well as dance and fitness classes — all of which are in keeping with the spa’s commitment to wellness of body, mind and spirit. For more information, visit the spa’s Star Page at

Just Fit Studio of Paso Robles, Calif., ( is also dedicated to health and fitness, and earned the Spectrum Award with a 5-star rating. For 17 years the studio has been providing the community with fitness classes, personal training, nutritional profiling/sports nutrition, weight management and more. Visit the studio’s Star Page at

Planet One Travel of Houston, Texas, ( also earned the highest possible rating of 5 stars this year, winning it the Spectrum Award. In business since 1996, this woman-owned travel agency is affiliated with Travel Leaders Network, the largest travel agency network in North America, allowing it to provide the best discounts and unique, value-added amenities to clients. For more information, visit the agency’s Star Page at

CBN provides the results of its research to the public and businesses on its website at at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. The assessment of performance over a longer time period leads to a more balanced and reliable indicator of expected future performance than rating systems that gyrate with daily new reports or claims.

“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information.” Check to verify if a company has earned CBN’s independently researched Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe