City Beat News Honors First-Time Spectrum Customer Satisfaction Award Winners

City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time.

Lapeer, MI, September 24, 2016 --( City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2016, and all the companies are claiming their first win this year.

In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.

Ironhorse Diesel, Inc. of Mesquite, Texas, ( earned its first Spectrum Award with a 4-star rating, and has been in business for 50 years. The company specializes in cost-effective diesel engine and mobile truck repair, as well as thorough Department of Transportation (DOT) inspections to ensure your vehicle is in good condition. Emergency roadside assistance is available 24 hours a day, seven days a week. For more information visit the company’s Star Page at

Personalize Home Care Services LLC of Southfield, Mich., ( also received the Spectrum Award with a 4-star rating. The company provides non-medical personal home care services 24 hours a day, seven days a week for seniors, disabled persons, and expectant/new mothers. A personal care plan is created for each client, and services offered include bathing/bed baths, companionship, medication assistance, diet/nutrition monitoring, errands, laundry, light housekeeping and much more. For more information, visit the company’s Star Page at

Motivator Personal Training & Rehabilitation in Tucson, Ariz., ( received a 5-star rating from City Beat News. The gym offers personalized fitness training in a well-equipped, clean facility with no membership fees. Additional services include nutrition consultations. For more information, visit the gym’s Star Page at

Sunny Days In-home Care of McMurray, Penn., ( also received a 5-star rating. The company provides high-quality, affordable elderly care services in Pittsburgh and the surrounding communities. The goal is to assist clients in leading dignified and independent lives in the comfort and safety of their own homes. Individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate personnel. For more information, visit the company’s Star Page at

Abby Senior Care in Englewood, Colo., ( earned its Spectrum Award with a 5-star rating. The company provides a wide range of non-medical home care services to allow seniors to age in place at home. Services include assistance with activities of daily living, such as bathing, dressing, transfers, toileting, eating and ambulating. Additional services include medication reminders, dementia support, companionship, light cleaning and transportation. Visit its Star Page at

Long’s Insurance Agency of Frederick, Colo., ( also received a 5-star rating. Long’s Insurance is a full-service, independent insurance agency focused on business insurance: general liability, workers’ compensation, property, business auto, E&O and bonds. With 40 years of experience, Long’s Insurance is large enough to compete with the biggest companies yet small enough to provide personalized care and service. Visit the agency’s Star Page at

CBN provides the results of its research to the public and businesses on its website at at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. The assessment of performance over a longer time period leads to a more balanced and reliable indicator of expected future performance than rating systems that gyrate with daily new reports or claims.

“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information.” Check to verify if a company has earned CBN’s independently researched Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe