Pulse of the City News Recognizes Businesses with Outstanding Customer Satisfaction Ratings

Among Pulse of the City News’ most recent customer satisfaction honorees for 2016 are several consecutive-year winners.

Lapeer, MI, September 28, 2016 --(PR.com)-- Among Pulse of the City News’ most recent Customer Satisfaction Award Winners are two- and three-time winners, all of which earned the award by receiving the highest possible customer satisfaction rating of 5 stars.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also scours multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Customer Satisfaction Award is reserved for those earning the highest ratings of 4 or 5 stars.

MAC Builders of Point Pleasant, N.J., (www.macbuilders.net) is a three-time Pulse Award winner. The family-owned builder specializes in custom homes and custom modular homes, as well as additions and renovations. Owned by Michael Colucci, MAC Builders has been in business for 40 years, serving Monmouth and Ocean Counties and the Jersey Shore. Visit the company’s Star Page at https://www.pulseofthecitynews.com/company-details/74z2x23403/MAC-Builders/Point-Pleasant/NJ.

JB Asphalt Paving & Grading LLC of Austin, Texas, (www.jbasphaltandgrading.com) is another three-time winner. JB Asphalt Paving is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) providing asphalt paving, grading, excavation, utility trench repairs, seal coating, striping, concrete curbs and driveways, lot clearing, and non-hazardous removals and hauling. Visit its Star Page at https://www.pulseofthecitynews.com/company-details/a4v21354y2/JB-Asphalt-Paving-Grading-LLC/Austin/TX.

A-1 Construction Services of Houston, Texas, (www.a1sp.com) is a second-year Pulse Award winner. For more than 20 years, A-1 Construction has provided top-quality concrete and asphalt construction services throughout Houston and the surrounding areas. Services include concrete, asphalt, fencing, site construction, underground utilities and ADA compliance. Visit its Star Page at https://www.pulseofthecitynews.com/company-details/34v2t2842303/A-1-Construction-Services/Houston/TX.

Rayne-Storm Co., LLC of Blue Springs, Mo., (www.raynestormco.com) has earned back-to-back Pulse Awards. The roofing contractor serves the Kansas City metropolitan area, providing roofing installation, repair, coating, maintenance and inspection. Additional services include gutters, siding, windows and decks. Visit Rayne-Storm’s Star Page at https://www.pulseofthecitynews.com/company-details/34x2u26423/Rayne-Storm-Consulting-LLC/Blue-Springs/MO.

Schultz Architecture in Kalamazoo, Mich., (www.schultzdesignllc.com) is another two-time Pulse winner. In business since 2008, Schultz Architecture has experience in many different building types, including K-12 through higher education, multi-family residential, medical offices, financial institutions, industrial, and custom residential. For more information, visit its Star Page at https://www.pulseofthecitynews.com/company-details/34u2x234y253/Schultz-Architecture/Kalamazoo/MI.

Lang Pools, Inc. of Norwalk, Conn., (www.langpools.com) has also earned two Pulse Awards. Lang Pools is a family-owned business offering all services for swimming pools and spas. The company is the area’s leader in the construction of concrete and vinyl liner swimming pools. Additional services include renovations for concrete pools and patios, lead detection, plumbing repairs, winter covers, and weekly maintenance. Visit the company’s Star Page at https://www.pulseofthecitynews.com/company-details/34u2233413x2/Lang-Pools/Norwalk/CT.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Additionally, by determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems. Pulse’s research and ratings identify the reality through the smoke and noise and gives comfort and confidence to consumers.

Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.

If you wish to learn more about nominating a company for Pulse Award consideration, go to www.pulseofthecitynews.com/nominations. If you’d like to nominate a recent construction project to be featured on our website and in our publications, go to www.pulseofthecitynews.com/project-reviews.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
Pulse of the City News
Jamie Rawcliffe