Healthcare IT Firm Launches Online Chat Tool

Mt. Dora, Florida IT Consulting Firm Announces the Newest Addition to Their Website.

Mt. Dora, FL, November 14, 2016 --( Across Borders Management Consulting Group (ABMCG) of Mt. Dora, Florida recently launched their online chat functionality located at

Company owner, Arathi Rajagopalan states, “Our new online chat tool provides an opportunity for people to chat with us, ask questions about our products, services and tell us about their IT issues. Our online chat tool allows us to be like a therapist for the IT industry. We can offer up advice and walk people through some of their challenges if they quickly give us details. Our current clients like the functionality for tech support purposes. The online chat tool allows clients to multi-task, so they can get their questions answered without breaking from what they are working on to pick up the telephone. We’ve had very good response to this new feature so far.”

ABMCG is an IT consulting firm based in Mt. Dora, Florida specializing in IT solutions for healthcare, pharmacy, banking and financial services, government and education, technology and the insurance industries. Their team concentrates on application modernization, application migration, business process management and information management and analytics.

Rajagopalan explains, “Wiith some of these larger hospital systems there is a lack of solid IT infrastructure and data management. Generating the analytics can be an arduous task, the data can be cumbersome so producing valuable reports may not possible and executives are not able to make accurate assessments. Data management is essential for hospital systems to make predictive analysis for staffing needs, reduce readmissions and share data between departments. Without a tailored solution, some systems will become obsolete which could open the door for major errors and data breech.”

ABMCG offers consultation in the way of IT managed services as well as implementation and training on customized IT solutions. Their team of experts are available to coach, guide, install and maintain an IT infrastructure within an organization. Areas of expertise include data warehousing and management, Big Data, data mining, business intelligence, data analysis, predictive analytics, business process management (BPM), PCI compliance, process mapping, business management and management consulting.

When understanding a client’s business intelligence to help them work smarter, the team at ABMCG educates clients how to use information to create change from within. They will guide clients through business intelligence implementation to grow the business through analytics. Using big data analytics there may be opportunity for ABMCG team members to discover new sources of revenue while optimizing operations and enhance customer engagement.

The philosophy at ABMCG differs from other IT consulting firms in that they offer customized solutions at a fraction of the price compared to competitors. ABMCG offers dedicated specialists for creating and implementing IT change within an organization. Rajagopalan adds, “When you become a client of ABMCG you are not just a number. Our customized approach allows us to create individual solutions for the best investment. We do not offer 'cookie cutter' solutions, one size does not fit all.”

ABMCG offers a variety of platforms including IBM, Microsoft, Oracle and Open Source. For more information about ABMCG or to utilize the new chat tool, consumers are encouraged to visit online at, or to speak with the best IT expert please call 352-720-3135.
Across Borders Management Consulting Group
Kandice Caines