City Beat News Honors First-Time Customer Satisfaction Award Winners

City Beat News announces the most recent recipients of its 2016 Spectrum Award, which honors excellent customer service.

Lapeer, MI, December 30, 2016 --( Among the most recent recipients of City Beat News’ (CBN) prestigious Spectrum Award for Excellence in Customer Satisfaction are four first-time winners.

In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades - all of which express the voice of the customer.

Alexander’s Chocolaterie & Vino Bistro of Pendleton, Ore., ( earned its first Spectrum Award in 2016 with the highest possible rating of 5 stars. Alexander’s brings you the best of chocolate, using only the finest European and American manufactured chocolates and ingredients and creating everything by hand. Trained in the Parisian style of truffle making, Alexander’s pairs the notes and finishes of the chocolate to the flavors infused. Additionally, it pairs the finest chocolates with the best of local and regional wines from Oregon and Washington, offering Pendleton’s first wine tasting room. For more information, visit its Star Page at

The Laser Place in Elmhurst, N.Y., ( is also a 5-star Spectrum Award winner. Also known as Queens Laser and Electrolysis Hair Removal, The Laser Place has been dedicated to making the luxury of permanent hair removal affordable for all since 2003. Affordability, efficiency and client comfort are the three essential elements of the company’s success. Additional services provided by The Laser Place include Laser Genesis Skin Rejuvenation, Microdermabrasion and a variety of facials. The team includes certified laser professionals, estheticians and registered nurses, all of whom are professionally trained and experienced in methods of skincare/hair removal. Visit its Star Page at

Grille 44 in Bear Lake, Mich., ( also received the highest rating of 5 stars. The restaurant offers lunch, dinner and carryout options, with a multicuisine menu. Among some of the unique appetizers are the Almond Duck Tenders, Portabella Fries and 44 Bread Blossom. Additional menu items include pizza, salads, sandwiches, South of the Border options, burgers and hot dogs, broasted chicken, and entrees such as the Grille 44 Ribeye and the Friday Fish Specials. Grille 44 also offers 16-20 beers on tap, including many from Michigan-based breweries. For more information, visit its Star Page at

Spectrum winners are announced on and elsewhere for the benefit of consumers and businesses, both of which want unbiased research regarding customer service. CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis.

“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information.” Check to verify if a company has earned CBN’s independently researched Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe