City Beat News Awards Salons & Day Spas for Outstanding Customer Satisfaction

City Beat News announces the most recent recipients of its Spectrum Award, and among those businesses being recognized are several salons and day spas.

Lapeer, MI, May 14, 2017 --( Several salons and day spas are among the most recent recipients of City Beat News’ (CBN) prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, and all are consecutive-year winners as well.

In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.

Shear Tranquility Salon & Day Spa in Sebastian, Fla., ( is a three-time Spectrum Award winner. Since 2007, Shear Tranquility has been providing salon and spa services including hair, nail and skin care as well as massage therapy services. The salon’s team of professionals is dedicated to making every visit a pleasant one, demonstrated by its 5-star rating and three Spectrum Awards for outstanding customer satisfaction. Visit Shear Tranquility’s Award Page at

Tangi’s Salon of West Chester, Ohio, ( received its second straight Spectrum Award in 2017. The salon offers a variety of hair care services for the entire family, as well as nail care and more. At Tangi’s Salon, the team works with clients to customize and create a hairstyle, cut and color that brings out their inner “star.” They also provide the education to help recreate the look each day, because they want the salon experience to exceed expectations. Visit the Tangi’s Salon Award Page at

Shear Genius Salon in Norwalk, Conn., ( is also a two-time Spectrum Award winner. Shear Genius is an upscale boutique salon designed to offer clients the “me time” they want and deserve with a full array of hair care services. Each visit begins with a full consultation and the creation of a personalized look to compliment face shape, features, colors and lifestyle. The team is focused on providing an exceptional experience that exceeds expectations. Visit the salon’s Award Page at

CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis.

“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page.” Check to verify if a company has earned CBN’s independently researched Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe