Lapeer, MI, December 16, 2017 --(PR.com
)-- As 2017 comes to a close, The Talk Awards has already begun its 2018 customer satisfaction research and will begin rolling out the latest recipients of its prestigious Talk Award for Excellence in Customer Satisfaction beginning in January 2018.
For nearly a decade, The Talk Awards has been calculating customer satisfaction ratings for small and mid-size businesses in a variety of industry segments based on customer feedback, and then honors those businesses that provide an outstanding customer experience. Winners are based on The Talk Awards’ independent, proprietary research and rating system, which combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades - all of which express the voice of the customer. Only those businesses that earn a 4-star or 5-star rating receive The Talk Award.
The Talk Awards aims to benefit both consumers and businesses by providing comprehensive and accurate research in the area of customer satisfaction for businesses in the United States and Canada. The company’s research and resulting awards can help businesses manage their reputation with an independent, unbiased review of their customer service.
“Our goal is clear - to give consumers an overview of a company’s customer feedback while also helping that business capitalize on its reputation for excellent customer care to attract new interest and generate new revenue,” says Jennifer Barth, Director of Customer Care.
With an abundance of websites dedicated to rating businesses, products and more, many consumers are taking to the Internet to read reviews and do their research before deciding what to buy, where to eat and everything in between. These sites are often free and uncensored, however, so they may not always represent the most accurate picture of a business. By combining this information into one score, The Talk Awards provides a fairer overview of customer feedback in one place, taking the worry and work out of finding the top consumer-rated businesses across the country.
The Talk Awards is not about businesses competing against one another. Each individual business that is researched receives a star rating, and all those with enough positive feedback, scores and accolades will receive a 4-star to 5-star rating and an award page on The Talk Awards website and a dedicated award coordinator. For more information about The Talk Awards, call 877-712-4758 or go online to www.thetalkawards.com.