Zenger Folkman Finds 8 Ways to Increase Accountability in Organizations

Orem, UT, December 17, 2017 --(PR.com)-- Seasoned workers have undoubtedly seen their share of finger-pointing, dishonesty, and “CYOA.” Imagine an organization where everyone takes responsibility for achieving good results. A place where people possess a personal sense of ownership and there is little finger-pointing when things don’t go as planned. Zenger Folkman has found eight behaviors that can help leaders become more accountable.

One of the greatest issues in accountability stems from the amount of control people actually possess in their work. “When employees are in control of the what, when, and how of a decision, their accountability is sky high,” said Joe Folkman, President of Zenger Folkman, “On the other hand, when others are in control of how work gets done, accountability significantly decreases. Studies on control and influence in autocratic, democratic, and laissez faire organizations show that the most effective organizations have teams where everyone feels they have influence. When people feel like their voice is heard, their investment in their work increases far more than when they’re being told what to do and exactly how to do it.”

The second issue they looked into was the way leadership behaviors could promote a better sense of accountability in others. They looked at 360-degree assessments of over 40,000 leaders to find those that scored at 90th percentile of effectiveness for accountability. Through that research they found eight behaviors that heavily influenced accountability: drive for results, honesty, trust, clear vision, problem solving, communication, ability to change, and collaboration.

Joe Folkman further explained, “The single greatest way to leverage accountability is to pick a few of these key behaviors to work on yourself. Why? The research is clear on this issue: great accountability in the organization begins with you.”

To learn more about how to develop these eight behaviors, attend Zenger Folkman’s webinar, Accountability: The Critical Behavior That Will Leverage Leadership, on Tuesday, Dec. 19, 2017. For more information on these findings, and how to incorporate them into a leadership development plan, visit www.zengerfolkman.com.

Zenger Folkman is the authority in strengths-based leadership development. Their award-winning programs employ research-based methods that improve organizations and turn good managers into extraordinary leaders.

Zenger Folkman
BreAnne Okoren
Zenger Folkman
BreAnne Okoren