Pulse of the City News Honors 5-Time Customer Satisfaction Award Winners

Pulse of the City News’ most recent customer satisfaction award winners have all earned the award by receiving the highest possible rating of 5 stars for five consecutive years.

Lapeer, MI, February 21, 2018 --(PR.com)-- Pulse of the City News’ most recent Pulse Customer Satisfaction Award winners are all five-time, consecutive-year winners spanning the HVAC, electrical and lawn care industries.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also analyzes multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Frank Andrews, Founder of The Stirling Center says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

Armstrong Air & Heating of Winter Garden, Fla., (www.armstrongairinc.com) has received its fifth Pulse Award in as many years, bringing quality HVAC service backed by outstanding customer service to commercial and residential customers in the greater Orlando area. For more than 35 years, the company has dedicated itself to excellence in products and service, earning a reputation for delivering on those goals. Visit Armstrong Air’s Award Page at https://www.pulseofthecitynews.com/company-details/34030354/Armstrong-Air-amp-Heating/Winter-Garden/FL.

Harmony Electric Co., Inc. of Houston (www.harmonyelectric.com) is a five-time Pulse Award winner, serving the community’s residential and commercial electrical needs since 1985. Harmony strives daily to provide nothing less than exemplary service by a team of highly qualified repair and installation technicians, and stands by all its work. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/6403w25413/Harmony-Electric-Co-Inc/Houston/TX.

GrassRoots Tree & Turf Care in Acworth, Ga., (www.grassrootsturf.com) received its fifth consecutive Pulse Award in 2018. The family-owned-and-operated company’s passion for lawn care is surpassed only by its passion for uncompromising customer service. GrassRoots believes in good old-fashioned personal relationships with customers as the solid foundation for each and every job, hiring only the highest qualified technicians with a strong work ethic and personal integrity. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/64y2235443/GrassRoots-Tree-amp-amp-Turf-Care/Acworth/GA.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
Pulse of the City News
Jamie Rawcliffe