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Pulse of the City News Honors Consecutive-Year Customer Satisfaction Award Winners

Pulse of the City News’ most recent customer satisfaction award winners have all earned the award for five or more consecutive years.

Lapeer, MI, March 10, 2018 --( Pulse of the City News’ most recent Pulse Customer Satisfaction Award winners are all consecutive-year winners spanning the HVAC, electrical, maintenance and painting industries.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also analyzes multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

Thumbs Up Construction Services, LLC in Lebanon, Ohio, ( is a five-time Pulse Award winner providing a variety of maintenance and construction services. The company’s goal is to provide reliable, superior quality services at competitive prices, in order to give each client an optimum result while eliminating all maintenance concerns. The company’s focus is on building solid relationships with customers that will last for years to come. Visit the company’s Award Page at

Ambassador Painting of Wheat Ridge, Colo., ( received its seventh consecutive Pulse Award in 2018. The family-owned business provides both interior and exterior residential painting throughout the metropolitan Denver area, placing an emphasis on providing quality customer service. Ambassador Painting ensures an excellent experience for clients every time through its work ethic, product knowledge, attention to detail and clear communication. Visit the company’s Award Page at

Rucker Mechanical & Electric of Oklahoma City ( is also a seven-time Pulse Award winner, providing residential and commercial electrical and mechanical services. The company’s well-trained and dedicated team of employees work hard daily to earn the respect and satisfaction of customers. The goal is to offer customers the best solution at the most affordable price. Visit Rucker’s Award Page at

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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