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Pulse of the City News Awards Companies for High Customer Satisfaction Ratings

Pulse of the City News’ most recent customer satisfaction award winners have all earned the award for five or more consecutive years.

Lapeer, MI, April 12, 2018 --( Pulse of the City News is proud to recognize its most recent customer satisfaction honorees, all of which are repeat winners, including Winter Springs Roofing & Repair, LLC; Courtesy Plumbing & Sewer; and Clym Environmental Services, LLC.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also analyzes multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Winter Springs Roofing & Repair, LLC of Longwood, Fla. (, is a family-run roofing business that has been serving the Central Florida area since 1983. The company is accustomed to servicing customers who have been left dissatisfied by other companies, and has earned an unparalleled reputation for outstanding work and customer service. With eight consecutive Pulse Awards to its credit and a combined 200 years of experience in its employees, Winter Springs Roofing specializes in finding the most innovative solutions for the most difficult roof repairs. Visit the company’s Award Page at

Courtesy Plumbing & Sewer of Bolingbrook, Ill. (, is a seven-time Pulse Award winner with more than four decades of experience in plumbing repair and replacement for commercial, residential and industrial clients. The family-owned, Christian company provides exceptional customer service through its commitment to traditional values such as hard work and integrity. Furthermore, Courtesy Plumbing always treats customers’ homes like its own. Visit the company’s Award Page at

Clym Environmental Services, LLC in Frederick, Md. (, is a five-time Pulse Award winner providing a comprehensive menu of waste management and environmental, health and safety services to the life sciences and healthcare industries. By utilizing a global services approach, Clym serves as a single service provider for clients, resulting in better service, better value and liability control. The company’s team of experienced professionals is dedicated to creating customized solutions for clients’ needs. Visit Clym’s Award Page at

Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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