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City Beat News Recognizes Businesses for Going Above and Beyond in Customer Service


Among City Beat News’ most recent Spectrum Award winners are three businesses that have all won the award for consecutive years.

Lapeer, MI, May 23, 2018 --(PR.com)-- City Beat News is committed to recognizing customer service excellence in small and medium size businesses across the country and across market segments. Among the most recent recipients of the 2018 City Beat News Spectrum Award for Customer Satisfaction are three repeat winners: Laura Fiorenza, O.D. and Montgomery Vision Care; AC4 Fitness; and Thrifty Dry Cleaners.

In partnership with The Stirling Center for Excellence, City Beat News (CBN) recognizes companies such as these that provide an outstanding customer experience. Winners of the Spectrum Award are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

Laura Fiorenza, O.D., and Montgomery Vision Care of Cincinnati (www.montgomeryvisioncare.com) provide vision care for all ages, including infants. In fact, Dr. Fiorenza specializes in pediatric optometry, as well as vision therapy. The four-time, 5-star Spectrum Award winner is dedicated to keeping up with the latest advancements in eye care and having the most innovative diagnostic equipment to provide the best possible experience for patients. Additionally, the team at Montgomery Vision prides itself on fitting customers with the perfect frames and lenses to help them look their best. Visit the center’s Award Page at https://awards.citybeatnews.com/Laura-Fiorenza-OD-Cincinnati-OH.

AC4 Fitness in Goleta, Calif. (www.ac4fitness.com/goleta/), is a four-time, 5-star Spectrum Award winner, offering 24/7 access to fitness for its members. The club is family owned and operated with a mission to provide a socially responsible, cutting-edge fitness center through non-intimidating exercise, convenience, a comfortable environment and at a compelling price. Tall ceilings, natural light and spacious workout areas provide customers a welcome and comfortable environment. Visit the center’s Award Page at https://awards.citybeatnews.com/Ac4-Fitness-Goleta-CA.

Thrifty Dry Cleaners in Erie, Pa. (www.thriftycleaners.com/), offers a new level of dry cleaning service to its customers with the goal of being safer for clothes, safer for the environment and safer for customers. The locally owned, family-run business has been cleaning clothes in the community for 100 years. As a three-time, 5-star Spectrum Award winner, Thrifty Dry Cleaners strives to always provide the best experience by using optimum yet eco-friendly cleaning methods and speedy order processing all backed by friendly and personal service. Visit Thrifty’s Award Page at https://awards.citybeatnews.com/Thrifty-Dry-Cleaners-Inc-Erie-PA.

CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page.”

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.
Contact Information
City Beat News
Jamie Rawcliffe
866-732-9800
Contact
www.citybeatnews.com

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