Arizona Companies Earn Top Marks for Customer Satisfaction, Earning Consecutive Pulse Awards

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and several businesses in Arizona have made the list again.

Lapeer, MI, July 17, 2018 --( Dedicated to recognizing businesses and professionals that go above and beyond to take care of their customers, Pulse of the City News recently announced the most recent recipients of its prestigious Pulse Customer Satisfaction Award. Among the winners are three Arizona companies that have all earned top honors again in 2018.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Chino Heating & Cooling in Chino Valley ( is a five-time, 5-star Pulse Award winner. In business since 1980, the family-owned company specializes in providing year-round comfort for customers through heating and air-conditioning sales and service. The team at Chino Heating & Cooling offers reliable, quality, trustworthy service to ensure customers’ needs are met every time. Visit the company’s Award Page at

Five-time Pulse Award winner Stapleton Roofing in Phoenix ( has made a name for itself by being passionate about delivering only the very best in residential and commercial roofing solutions. A family-owned-and-operated local company, Stapleton draws on its years of experience in the field and provides each customer with an accountable, approachable, respectful and focused partner. As a third-generation roofer, Owner Pat Stapleton is dedicated to providing customers with only the best products and services in the industry. Visit the company’s Award Page at

Getting its start 20 years ago in residential landscaping, Quality Care Landscape in Glendale ( has grown to add retail, homeowners’ associations and more to its list of satisfied clients. The six-time Pulse Award winner has built its business by developing long-term relationships with its customers, which is essential since many of them contract with Quality Care for ongoing landscape maintenance. Visit the company’s Award Page at

“We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems,” says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Pulse of the City News
Jamie Rawcliffe