Salons Rank High in Customer Satisfaction, Earn City Beat News Spectrum Awards

Among City Beat News’ most recent Spectrum Award recipients are three salons, all of which are repeat winners.

Lapeer, MI, July 19, 2018 --( Recently, City Beat News (CBN) recognized three salons from around the country that have earned high ratings from satisfied customers. In addition to being consecutive winners of CBN’s prestigious Spectrum Award for Customer Satisfaction, the salons had another thing in common — an emphasis on continued education and training for their teams of professionals.

Head Liners Salon & Spa in Elizabethtown, KY. (, is a six-time, 5-star Spectrum Award winner. In business since 1984, the salon added spa services in 2007 becoming an AVEDA Concept salon and spa. The team at Head Liners offers the ultimate in pampering — an escape from the busy world where clients can unwind, relax and enjoy customized spa treatments. The full-service salon and spa is dedicated to excellence in service, sales and continuing education, always recognizing its guests as the top priority in keeping with its mission statement. Visit its Award Page at

Four-time Spectrum Award winner Salon Sza Sza in Cypress, Texas (, has also earned a 5-star rating every year. Established in 2010, the salon is a modern and trendy Paul Mitchell Focus Salon, so all the stylists are Paul Mitchell trained and stay current with the newest trends through continued education and training. Offering haircuts, coloring and styling as well as waxing and makeup services, Salon Sza Sza is committed to providing an exceptional experience for customers every time they walk through the door. Visit the salon’s Award Page at

Another four-time, 5-star Spectrum Award winner, Salon Nouveau offers two locations in Indiana ( Founded more than 25 years ago with the first location in South Bend, Salon Nouveau wanted to provide transformational experiences to enhance the vitality of every client in a luxurious salon and spa environment. The salon’s team of professionals undergoes training and continued education to stay current on trends while also offering unparalleled service. Visit the salon’s Award Page at

In partnership with The Stirling Center for Excellence, CBN recognizes companies and professionals such as these that provide an outstanding customer experience. Winners of the Spectrum Award are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

CBN provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe