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Zenger Folkman Finds Ways to Improve Performance Reviews in New Webinar

Orem, UT, August 23, 2018 --( Many organizations are making changes to their performance review process. Some changes are quite radical—eliminating the ratings altogether—while others are less so, but almost universally organizations are placing an expectation on managers to have more frequent feedback and coaching conversations with their direct reports. In a survey of over 11,000 direct reports, Zenger Folkman asked employees how effective their managers were at providing honest feedback on a regular basis. Only 7% gave their managers high marks.

“No other leadership behavior is more correlated with increasing employee engagement than a leader’s effectiveness at coaching,” said Joe Folkman, President of Zenger Folkman, “These leaders have 3 times more team members willing to go the extra mile.”

Frequent conversations may be important, but a negative coaching conversation can do more harm than good. Managers that are mediocre at feedback and coaching have employee engagement scores 20 points below the average. Managers that do not provide feedback in an honest and helpful way have teams that report 15 points below average on receiving fair treatment.

Many organizations are putting their hopes of improving performance management into requiring managers to have more frequent coaching conversations. So what should you do about the Performance Review? Zenger Folkman has studied three broad leadership styles: Laissez-faire, Autocratic, and Collaborative. Each style impacts the work environment and the practice of performance reviews. In a new Zenger Folkman webinar, paticipants will explore different management styles, participate in an assessment, and receive an individual report that will provide them with individual insights on their personal management style.

Attend Zenger Folkman’s webinar, What to Do About the Performance Review on Wednesday, August 29, 2018 by registering here.

For more information on these findings and how to incorporate them into a leadership development plan, visit

Zenger Folkman is the authority in strengths-based leadership development. Their award-winning programs employ research-based methods that improve organizations and turn good managers into extraordinary leaders.
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Zenger Folkman
BreAnne Okoren

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