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Three Businesses with High Customer Satisfaction Ratings Win Repeat Pulse of the City News Awards

Pulse of the City News announces its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are consecutive-year winners.

Lapeer, MI, November 01, 2018 --( Pulse of the City News honors companies in the construction industry that go above and beyond, providing not just great products and services, but also an excellent customer experience for both commercial and residential clients. Recently, Pulse recognized the efforts of three companies nationwide that have delivered yet again in 2018, honoring them with the Pulse Customer Satisfaction Award.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Davis & Davis Air Conditioning & Heating, Inc. ( in Kensington, Md., is a seven-time Pulse Award winner with a host of satisfied customers since 1966. Serving customers’ heating and cooling needs from scheduled maintenance and repairs to installations, Davis & Davis is just a phone call away, offering emergency service and pre-scheduled evening and Saturday appointments. Using only in-house, certified technicians, Davis & Davis is dependable and reliable, offering efficient solutions that will last for years to come. Visit the company’s Award Page at

A-K Commercial & Construction Cleaning ( in San Diego is a dynamic, forward-thinking business dedicated to providing unparalleled janitorial services to businesses and the construction industry alike. The company has a longstanding reputation in the community and has earned five straight Pulse Awards for customer satisfaction. A-K Commercial & Construction Cleaning is committed to green cleaning practices and provides clients with attention to detail and personalized services on every job. Visit the company’s Award Page at

Serving the greater Austin area since 1984, Trimbuilt Construction, Inc. ( has earned four consecutive Pulse Awards for its outstanding customer service efforts. The general contracting firm handles a variety of commercial projects, offering flexibility and concern for every client and its employees, leading to a host of repeat clients. With such a long history in the area’s construction industry, Trimbuilt has the longevity, knowledge and expertise to foresee challenges before they arise and develop solutions to ensure that the project goals are met. Visit the company’s Award Page at

“We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems,” says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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