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Carpet & Upholstery Cleaners Bring Home City Beat News Spectrum Awards for Customer Satisfaction

Among City Beat News’ most recent Spectrum Award recipients are three carpet/upholstery cleaners that have all won consecutive awards.

Lapeer, MI, November 23, 2018 --( Three carpet and upholstery cleaning companies have recently taken top honors from City Beat News for their amazing customer service. All three are family-owned companies with an eye toward not just cleaning carpets, but also ensuring customers’ desires are met and exceeded.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

North County Carpet Cleaning ( in San Diego earned its fifth consecutive Spectrum Award this year. Established in 2005 with the goal of providing customers with superior service and a better alternative to carpet cleaning, the company prides itself on its attention to detail. Technicians are mindful while working in customers’ homes to be careful, all with the desire to exceed expectations and earn a customer for life. Visit the company’s Award Page at

Steam Squad Carpet & Upholstery Cleaners ( brings environmentally friendly cleaning backed by excellent customer service to every corner of Long Island. The four-time Spectrum Award winner is locally owned and operated and uses only the most natural, environmentally safe solutions for cleaning carpets, upholstery and tile for residential and commercial clients. With a combination of cleaning technologies, Steam Squad has the best technique for each customer’s specific needs and is dedicated to earning customers’ trust. Visit the company’s Award Page at

With a team of committed owners and employees, Westerkamp’s Dry Carpet Cleaning ( has become one of the most respected carpet, rug and upholstery cleaners in Cincinnati. The family-owned company has earned four consecutive Spectrum Awards for high levels of customer satisfaction, which is right in line with its mission of providing the most outstanding service experience possible. Additionally, Westerkamp’s is dedicated to educating clients on how to take the best care of their carpeting, rugs, fine fabrics and floors. The company delivers its clients clean, healthy carpets and fabrics through a positive and rewarding experience. Visit Westerkamp’s Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
Contact Information
City Beat News
Jamie Rawcliffe

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