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Pulse of the City News Honors Contractors for High Customer Satisfaction Ratings

Pulse of the City News announced its most recent recipients of the Pulse Award for Customer Satisfaction, and all the businesses are consecutive-year winners.

Lapeer, MI, November 29, 2018 --( Home improvement and repair projects can bring their share of headaches. Finding a contractor that provides quality services and an excellent customer experience is important. Pulse of the City News recently honored three contractors that have excelled in both categories, honoring them with the Pulse Customer Satisfaction Award.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Steve Morgan Pressure Washing & Painting ( in Orlando has earned seven consecutive Pulse Awards in its 15-year history. The veteran- and family-owned company provides residential and commercial pressure washing and painting services throughout Central Florida, giving clients more than they paid for each and every time, acknowledging that repeat business is the heart of the company. The company prides itself on having a great reputation and has always worked hard to go above and beyond so every client receives its best. For more information, visit the company’s Award Page at

Fuchs Construction ( in St. Louis is a full-service general contractor, specializing in roofing, siding, windows, handyman services and more. Family-owned since its founding in 1968, Fuchs Construction is a seven-time Pulse Award winner, earning top marks from its long list of satisfied customers. The contractor offers the most innovative and highest quality craftsmanship at affordable prices, with start-to-finish solutions and individual attention for each client. Visit the company’s Award Page at

Unified Window Systems, Inc. ( of Hempstead, N.Y., sells and installs exterior home improvements, including windows, doors, siding and roofing. The six-time Pulse Award winner has been in business for more than 30 years, boasting more than 10,000 completed jobs and a near 100% customer satisfaction rating. The company’s growth and customer satisfaction can be attributed to its simple philosophy: treat customers as you would want to be treated, sell the best quality products for the lowest price you can, and try to make every contract a winning deal for everyone. This allows Unified’s employees to be proud of their work and know they are doing well by their clients. Visit the company’s Award Page at

“We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems,” says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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