Salons Nationwide Earn City Beat News Spectrum Awards for Customer Satisfaction

Among City Beat News’ most recent Spectrum Award recipients are three salons that have all won consecutive awards.

Lapeer, MI, December 08, 2018 --( Three salons nationwide have recently taken top honors from City Beat News for their amazing customer service. All of them are consecutive-year winners, bringing home top honors again in 2018 with the prestigious City Beat News Spectrum Award.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades - all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

Arabella Salon ( in Mashpee, Mass. is an all-inclusive salon offering a variety of beauty services and products, including hair coloring, cut and style, and waxing. Owners Kevin and Laurie Broyer aim to provide a high-quality salon experience that is both relaxing and professional while ensuring clients look and feel great. Their efforts have paid off with four consecutive Spectrum Awards for Customer Satisfaction. Visit the salon’s Award Page at

Sensia Studio and Japanese Day Spa ( in Houston has been exceeding clients’ expectations since 1989. With four consecutive Spectrum Awards to its credit, the salon offers clients hair and nail services, facials, waxing, massages and more. Every inch of the salon’s distinctive interior has been designed for clients’ total comfort and well-being so they can relax and rejuvenate. The salon is open seven days a week, offering a sanctuary - a beauty retreat with a calming atmosphere. Visit the salon’s Award Page at

A Couple Gals’ Salon ( in West Palm Beach, Fla., places a top priority on customer care, offering hair coloring, cut and style, waxing, facials, and more. The salon has earned three consecutive Spectrum Awards, taking the time to evaluate clients’ needs and make sure their expectations are exceeded. Earning customers’ loyalty is important, and the salon’s desire is to ensure complete satisfaction every time. Visit the salon’s Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe