Repeat and First-time Winners Claim City Beat News Spectrum Awards for Customer Satisfaction

Among City Beat News’ most recent Spectrum Award recipients are repeat and first-time winners, covering a range of industries.

Lapeer, MI, December 13, 2018 --( Three businesses have recently taken top honors from City Beat News for their amazing customer service. All of them are in the medical field and are bringing home the prestigious City Beat News Spectrum Award with a 5-star customer satisfaction rating.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

TruSpine ( in San Francisco is a first-time Spectrum Award winner. The comprehensive chiropractic and acupuncture clinic has been serving patients since 2012, and also offers nutrition counseling and lifestyle coaching. All the services it provides are geared toward helping patients achieve their wellness needs, improve their quality of life and facilitate healing. Patients are pleased with not just the services they receive at TruSpine, but also the overall experience and have spoken out, leading to a 5-star rating for 2018. Visit the clinic’s Award Page at

Dental Care Today, PC and E. Dale Behner, DDS, ( in Fishers, Ind., have just earned their fourth straight Spectrum Award. Dr. Behner has been practicing in his current location for nearly two decades, offering the most advanced oral-health technology and techniques. He specializes in cosmetic dentistry, but also provides a wide array of services for the entire family, including holistic dentistry and sedation dentistry. Most importantly, the practice focuses on creating a warm, welcoming and friendly atmosphere for patients, doing whatever it can to ensure that every patient who enters the office walks out feeling better. Visit Dental Care Today’s Award Page at

Charm City Optical & Eye Care Center ( in Baltimore is also a four-time Spectrum Award winner. With both ophthalmologists and optometrists available to serve patients, Charm City Optical offers more than 20 years of experience in the field and is prepared for any medical situation. Additionally, the center has approximately 20,000 eyewear frames in stock, with one of the largest selections of designer brands available. A full lab provides the ability to do same-day eyewear, providing convenience for customers. Visit the center’s Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe