Pulse of the City News Honors Repeat and First-Time Winners for High Customer Satisfaction Ratings

Pulse of the City News announced its most recent recipients of the Pulse Award for Customer Satisfaction, including repeat and first-time winners.

Lapeer, MI, December 22, 2018 --(PR.com)-- Recently, three contractors have ranked high in customer satisfaction according to research performed by Pulse of the City News. These companies all provide top-notch construction services as well as a great customer experience. Receiving the highest possible customer satisfaction ratings has earned all three companies the prestigious Pulse Customer Satisfaction Award for 2018.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Aqua Plumbing, Heating & Cooling Services, Inc. (www.aquaplumbingservices.com) is a one-stop provider for all plumbing and HVAC services in Skokie, Ill. The seven-time Pulse Award winner has been in business since 1959 and has a true passion for helping others and seeing its customers happy. The company’s goal is to provide residents and business owners with the best services to keep their properties safe and comfortable while minimizing frustrations and disruptions. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/34x20354y203/Aqua-Plumbing-Heating-Cooling-Services/Niles/IL.

Wellman Paving, Inc. (www.wellmanpaving.net) in Winterport, Maine, is a family-owned construction company offering commercial and residential paving, asphalt grinding, roadway grading, excavation, trucking and more. The company has a long history of providing exceptional service, from small repairs and residential driveways to commercial construction and municipal projects and has earned five consecutive Pulse Awards for customer satisfaction. Wellman Paving has the equipment and expertise to handle any job, and recently opened Wellman Materials, Inc. to provide local delivery of gravel, loam and stone. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/3413v294y2/Wellman-Paving-Incorporated/Winterport/ME.

First-time Pulse Award winner Karma Home Designs, LLC (www.karmahomedesigns.com) is a boutique “Dream and Build” residential and commercial construction firm serving the greater Washington, D.C., area. The company’s smaller size enables its team of experienced craftsman and skilled professionals to take a unique preconstruction approach with a particular focus on the design phase, which allows for more involvement and a better personalized experience for clients. Karma recognizes that clients’ involvement is integral throughout the process to ensure the results and experience they want. Karma works to bring clients’ visions to life. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/44y2z284x2z2/Karma-Home-Designs-LLC/Washington/DC.

“We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems,” says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
Pulse of the City News
Jamie Rawcliffe