Restaurants Claim City Beat News Spectrum Awards for Customer Satisfaction

City Beat News’ most recent Spectrum Award recipients include first-time and repeat winners, all in the restaurant industry.

Lapeer, MI, January 06, 2019 --( City Beat News prides itself on recognizing customer service excellence wherever it’s found. Recently, it honored three restaurants for achieving outstanding customer satisfaction, including one first-time City Beat News Spectrum Award winner.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades - all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

The Tuckaway Tavern and Butchery ( in Raymond, N.H., is a first-time Spectrum Award winner. The business combines a meat market specialty shop and restaurant in one location. The market features steak tips, house-crafted sausages and marinated meats as well as craft beers, grab-and-go meals and more. The restaurant specializes in modern American tavern fare made from fresh ingredients and top-quality meats, all part of a unique dining experience. The other focus at The Tuckaway is great customer service, and it’s well on its way to delivering a great experience for its customers every time. Visit its Award Page at

Q’ero Restaurant ( in the heart of Encinitas, Calif., serves authentic, homemade food inspired by Peruvian and South American cuisine. The restaurant is dedicated to the craft of cooking and the pleasures of dining, providing an experience only a third-generation family business can. A four-time Spectrum Award winner, Q’ero Restaurant also offers catering and gift boxes featuring wine and the restaurant’s signature sauces, so customers can enjoy the tastes they love at home. Visit the restaurant’s Award Page at

Located in historic downtown Redlands, Calif., Caprice Café ( has served up delicious food and great service to the community for 30 years. The restaurant’s menu has evolved over the years from simple café fare to its current menu focusing on fine cuisine using the freshest ingredients in the area, including fresh wild fish, organic meats and local produce. Caprice Café has racked up a host of awards in the past several years, including six consecutive Spectrum Awards for customer satisfaction. Visit the restaurant’s Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe