Pulse of the City News Awards Contractors for Achieving High Customer Satisfaction Ratings

Pulse of the City News has announced its most recent recipients of the Pulse Award for Customer Satisfaction, and all are repeat winners.

Lapeer, MI, January 14, 2019 --(PR.com)-- Three contractors have ranked high in customer satisfaction again according to research performed by Pulse of the City News. These companies all provide top-notch construction services as well as a great customer experience. Receiving the highest possible customer satisfaction ratings has earned all three companies the prestigious Pulse Customer Satisfaction Award to kick off 2019.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Tile Roofs of Texas (www.tileroofsoftexas.com) in Houston handles installation, repair and service of clay tile roofs, slate roofs and sheet metal roofs. Established in 1994, the business added an in-house sheet metal shop to design and fabricate custom flashings and other items necessary for proper roof installation. Despite the company’s growth, its customer service has not suffered and owner Robert Coreale continues to maintain hands-on management, visiting job sites and meeting with homeowners daily. The team at Tile Roofs continually strives to be the best it can for customers and has earned four consecutive Pulse Awards for its efforts. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/44u2u2145363/Tile-Roofs-of-Texas/Houston/TX.

Cabin Doctor, LLC (www.cabindoctor.com) of Wrightstown, N.J., is a restoration contractor and licensed remodeler working strictly on log homes. Owner Scott Alvik began the business after building his own log home in 1998, and as a fellow log homeowner understands customers wanting to restore and preserve their homes and lifestyles. The company specializes in the repair and restoration of older log homes, including additions, maintenance programs and fire damage restoration. For all its work serving customers, Cabin Doctor has earned seven consecutive Pulse Awards. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/b4z2t234z2/cabin-doctor-llc/Cream-Ridge/NJ.

American Building & Design, LLC (www.americanbuildinganddesign.com) in Dover, N.H., is a family-owned remodeling/renovation contractor and cabinetmaker. In business since 1996, the company handles projects such as historic home renovations, custom kitchens, building additions, custom staircases, and bathroom renovations. One thing that makes the company unique is that owner George Trojan, Jr. performs the majority of all the carpentry work himself, completing one project at a time and lending greater quality control on each project. The company is truly dedicated to quality workmanship and overall customer satisfaction, bringing home seven consecutive Pulse Awards. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/b4y2033453/American-Building-amp-amp-Design/Dover/NH.

“We are especially happy to find these elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems,” says Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience. “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
Pulse of the City News
Jamie Rawcliffe