Businesses Nationwide Earn Consecutive Talk Awards for Outstanding Customer Satisfaction

Four businesses have ranked high in customer satisfaction yet again, earning them all the prestigious 2019 Talk Award.

Lapeer, MI, January 21, 2019 --( The Talk Awards, which were created to identify and honor businesses and professionals that provide an outstanding customer experience, are rolling out the winners for 2019 and four businesses across the country were recently honored, all of them taking home consecutive Talk Awards for Outstanding Customer Satisfaction.

JC Suites ( in Idaho Springs, Colo., offers guests apartment-size rooms and a host of amenities and nearby attractions. Centrally located at the foot of the Rocky Mountains, just west of Denver, the hotel is close to some of the finest ski areas as well as hiking, rafting, fishing, mountain biking and more. Some of the on-site amenities include a full-size laundromat and a tanning salon. The team at JC Suites takes excellent care of guests, making them feel at home from the moment they step through the doors, which has earned the hotel seven straight Talk Awards for outstanding customer satisfaction. Visit the hotel’s Award Page at

Suburban Auto Body Inc. ( in Needham Heights, Mass., has a history of excellence and a host of happy customers. The eight-time Talk Award winner prides itself on providing customers with high-quality work by friendly technicians, making it a preferred auto body shop for local insurance agencies. Offering customers free estimates, 24-hour towing, on-site rental vehicles and a lifetime warranty on all auto body repairs are just some of the reasons customers have ranked the shop high for customer satisfaction. Visit Suburban Auto Body’s Award Page at

Brooks Diamonds ( in Pittsburgh specializes in bridal jewelry and unique high fashion pieces and has been open to the public since 2006. Owner Stacey Brooks has more than 30 years of experience in the diamond industry and believes in educating her customers. She also created a store with a relaxed atmosphere and friendly, knowledgeable staff to help make the jewelry buying experience a pleasant one. Customer service is a priority, and Brooks Diamonds’ commitment to exceptional customer service has led it to receive nine consecutive Talk Awards. Visit its Award Page at

Gold Coast Car Wash ( in Chicago is more than just a car wash. It also offers detailing, body repair and window tinting services at its two locations. A host of amenities are also available to make customers as at-home as possible, including a complimentary coffee shop, free wi-fi hotspots and a customer lounge. Additionally, the locations are open seven days a week to fit customers’ schedules. For all its customer service efforts, Gold Coast Car Wash has received 10 consecutive Talk Awards. Visit its Award Page at

Talk Award winners are selected based on an independent, proprietary research and evaluation system that identifies businesses with a track record of excellent customer service and satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Only those with a 4- or 5-star rating receive The Talk Award.

About The Talk Awards
The Talk Awards were created to calculate customer satisfaction ratings for a variety of businesses, based on customer feedback online, and help businesses gain control of their image and reputation by providing consumers a fair and unbiased overview of their business. For more information about The Talk Awards, call 877-712-4758 or go online to
The Talk Awards
Jamie Rawcliffe