Healthcare & Automotive Businesses Rank High, Earn City Beat News Customer Satisfaction Awards

City Beat News’ most recent Spectrum Award recipients include all consecutive-year winners.

Lapeer, MI, January 30, 2019 --( City Beat News prides itself on recognizing customer service excellence wherever it’s found, honoring businesses and professionals in a variety of industries. Recently, it honored four businesses in the healthcare and automotive fields, all of whom are repeat winners.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

ClearView Eye and Laser Medical Center ( in San Diego is home to world-renowned corneal expert Sandy T. Feldman, MD, who treats her patients’ vision like her own. Using the most advanced LASIK and implantable lens technology combined with an unrivaled focus on patient care, Dr. Feldman is committed to giving her patients visual freedom through a variety of state-of-the-art eye surgical procedures. The goal at ClearView is to provide patients with the personal attention, care and comfort they deserve, and for its efforts in patient service, it has received five consecutive Spectrum Awards. Visit its Award Page at

B’s Homecare Inc. ( of Cambridge, Minn., has been serving all of Minnesota since 2007, allowing clients to keep their independence and live in the comfort of their own home. B’s Homecare specializes in serving children and adults who are disabled, elderly or just need extra help, offering personal care services 24 hours a day, seven days a week as needed. Registered nurses are also available to make in-home visits with clients to update care plans, answer questions and more. No matter the service being provided, B’s Homecare has an experienced and professional team that always has clients’ health and well-being at heart, and the team has earned five consecutive Spectrum Awards. Visit its Award Page at

Thompson Automotive, Inc. ( in Englewood, Colo., is a comprehensive automotive service and repair shop servicing all makes and models. The staff at Thompson Automotive consists of qualified and knowledgeable professionals who provide outstanding customer service, going the extra mile to ensure every customer’s vehicle is well cared for every time. At Thompson Automotive, they know that the customer experience begins the moment customers pull into the lot, so they make sure every interaction is professional, efficient and suited to the customers’ needs. For its customer service efforts, the shop has earned seven consecutive Spectrum Awards. Visit its Award Page at

Revive Auto Repair ( in Troy, Mich., is a full-service preventative maintenance and automotive repair center. The family-owned-and-operated shop handles all makes and models, performing high-quality service at a fair price. Revive Auto Repair employs only certified technicians and uses the latest diagnostic equipment and quality parts. It also offers a low-income auto repair program to help individuals and families with low income maintain the mobility they need to stay working in Michigan. Customer service is a priority at Revive Auto Repair, and the shop recently earned its fifth consecutive Spectrum Award for customer satisfaction. Visit its Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe