Wayne, NJ, February 01, 2019 --(PR.com
)-- Beverly Weed-Schertzer, author of "Delivering ITSM For Business Maturity, A Practical Framework" is the Founder of edifyIT, LLC. Her book offers business leaders a refreshing perspective on ITSM to help fit practices that produce results.
Business leaders and corporate thinkers struggle with technology providers to find their way to a successful and high performing ITSM model. However, the small percentage of business have been able to reach their goals with achieving business goals through ITSM practices. This new book, "Delivering ITSM for Business Maturity: A Practical Framework" helps business leaders and corporate thinkers navigate their way to a successful and high performing ITSM model. Using an original combination of yoga science and service management principles, Weed-Schertzer offers business professionals a way of taking back control of their ITSM program, and helps with innovation for those starting a new one. For anyone in the information technologies profession, or for managers of IT professionals, this book is an unmissable guide to creating a strong, forward-thinking foundation for ITSM processes.
The author creates an authentic ITSM model featuring insights from her career is an invaluable treasure trove of practical, hands-on advice from her expertise spanning over twenty years. Jam-packed with easy-to-implement suggestions, you’ll hear sage advice from an ITSM expert who launch, merge, and has had success with these practices.
Each chapter provides in depth descriptions of The Authentic Service Progression© (TASP), ITSM Fundamentals, ITSM Culture, and connecting the elements to master real world achievement with ITSM best practices. The book also helps to clear up any confusion with ITSM frameworks and tools.
From day one when choosing to adopt ITSM practices, the mindset and focus will determine success or failure! This book is a fresh perspective on a growing area to enable businesses to turn theory into practice.
About Emerald Publishing
Emerald Publishing was founded in 1967 to champion new ideas that would advance the research and practice of business and management. Today, we continue to nurture fresh thinking in applied fields where we feel we can make a real difference, now also including health and social care, education and engineering.
Emerald manages a portfolio of nearly 300 journals, more than 2,500 books and over 1,500 teaching cases.
Emerald Publishing is part of Emerald Group.
Contact: Beverly Weed-Schertzer,