Businesses Earn Fifth Consecutive City Beat News Spectrum Award for Customer Satisfaction

City Beat News’ most recent group of Spectrum Award recipients are all five-time winners.

Lapeer, MI, February 07, 2019 --( City Beat News is pleased to announce that three businesses across the country have been honored with the Spectrum Award for Customer Satisfaction for the fifth straight year: The Way Massage Therapy, Stunning Smiles of Las Vegas, and Bluegrass Assisted Living.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

The Way Massage Therapy ( in Stoneham, Mass., offers the best massages around, from hot stone to prenatal to specialty migraine treatments and massage therapy for kids. The therapists have many years of experience in the field and have gathered invaluable knowledge to help clients achieve their wellness goals. They want to ensure clients have a great experience every time, providing plenty of time between appointments and offering spaces to relax and enjoy tea afterward. Visit The Way’s Award Page at

Stunning Smiles of Las Vegas ( is a patient-centered dental practice that is focused on the highest quality dental care, consistently excellent customer service, and the use of state-of-the-art technology. Established in 2012 by Richard A. Racanelli, DMD, Stunning Smiles offers family and cosmetic dentistry and exists to “wow” patients with a remarkable experience at every visit. The team at Stunning Smiles is grateful for its patients’ trust and strives to exceed expectations by delivering their best every day. Visit the practice’s Award Page at

Established in 2001, Bluegrass Assisted Living ( combines two separate senior assisted living facilities and two memory care communities in two different cities in Central Kentucky — Bardstown and Elizabethtown. The two senior living communities are dedicated to providing programs, activities and amenities that focus on independence, encouraging individuality and preserving the dignity of residents, staff and the community as a whole. The business is caring for seniors and helping them and their families through one of life’s most stressful periods, so the team at Bluegrass Assisted Living is committed to providing compassionate, high-quality care while protecting residents’ privacy. Visit the facilities’ Award Pages at and

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe