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Businesses Earn Consecutive Pulse of the City News Awards for Providing Outstanding Customer Service

Pulse of the City News has announced its most recent recipients of the Pulse Award for Customer Satisfaction, and all are repeat winners.

Lapeer, MI, February 08, 2019 --( Dedicated to recognizing customer service excellence, Pulse of the City News has begun rolling out its 2019 Pulse Award winners. These companies provide top-notch products and services as well as a great customer experience. Five companies were recently honored, all for a consecutive time.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Patriot Pros ( of Castle Rock, Colo., provides trusted plumbing, heating and cooling services to the Front Range area. With two decades of experience, the company’s professional technicians are able to solve any issue its customers may have, handling repairs, installations or remodels. They not only take the time to listen to customers’ needs, they also educate them on the options and work to find a solution that meets their specific needs and budget. Patriot Pros has earned eight consecutive Pulse Awards for customer satisfaction, and its slogan, “Proud Americans…Proudly Serving Your Home,” is a true reflection of who the company is, how it feels and what the company is all about. Visit its Award Page at

Meistersinger Decorating of Cleveland, Ohio, has been serving customers for nearly three decades. The company provides interior and exterior painting; deck staining, sealing and waterproofing; wallpaper application and removal; and more. The company has a host of satisfied clients and has received seven consecutive Pulse Awards for its efforts in providing customers an excellent experience. Visit the company’s Award Page at

Healthy Basement Systems ( in Medford, N.Y., is more than just a basement waterproofing contractor; it specializes in “all things basementy,” including waterproofing and structural repairs for the crawl space environment and foundations. The company can turn a wet basement or dirt crawl space into a dry, healthy environment, and is dedicated to ensuring clients’ living spaces are healthy. Dealing with a foundation problem can be stressful, but Healthy Basement Systems can help clients put their minds at ease. For its excellent customer service, the company has earned five consecutive Pulse Awards. Visit its Award Page at

Chris Beckett Real Estate ( of Midland and Austin, Texas, was founded in 2004 by Chris and his mother, Norma Pine. The boutique-style firm has top-producing agents and teams that complement the mix of services offered, primarily that of personalized, one-on-one attention. Chris, the broker/owner of the firm, has more than two decades of experience, but also brings likability, a positive approach, constant communication and more to the table, connecting well with his clients. To date, the firm has earned four consecutive Pulse Awards. Visit its Award Page at

Pine & Beckett Real Estate ( of Midland and Austin, Texas, is also owned by Chris and his mother, Norma. Both Chris and Norma are high-producing agents with years of experience and extensive skills. They encourage their agents to work together in partnership, ensuring clients receive the best services available. The firm’s goal is to offer its buyers and sellers a company that is committed to communication and founded on professionalism and integrity. Pine & Beckett has also received four consecutive Pulse Awards. Visit its Award Page at

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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