Five-Time Spectrum Award Winners Are Honored by City Beat News for Outstanding Customer Satisfaction

City Beat News’ most recent group of Spectrum Award recipients are all five-time winners.

Lapeer, MI, February 13, 2019 --( City Beat News has just announced another select group of five-consecutive-year Spectrum Customer Satisfaction Award winners, including a jewelry store, a restaurant and a fitness studio.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

Since 1982, Diamonds, Pearls & Jade ( in Columbus, Ohio, has been one of the most reputable names in the jewelry industry. The store is owned by Sophia Prinz, Ph.D., and James Harris, Ph.D., both of whom are Gemological Institute of America (GIA) certified diamond experts. Sophia and James offer customers a wide range of designs to celebrate the important moments in their lives and have developed relationships with their customers that have grown over the years. They value the trust their customers have placed in them and have responded by making every customer feel like an honored guest. Visit the store’s Award Page at

Haveli Indian Restaurant ( in St. Louis serves up authentic North Indian cuisine in a welcoming atmosphere. Owned and managed by Hema Patel, the restaurant is truly a family affair and its mission is to offer authentic Indian cuisine with a variety of curries made from fresh, natural ingredients, all while honoring the hospitality traditions of India. The team at Haveli promises customers an intimate, relaxed and memorable dining experience, whether they dine in, have a catered affair or even in the comfort of their own home. Visit the restaurant’s Award Page at

Zen Pilates & Fitness ( in Pleasanton, Calif., is a unique private group and personal training studio with sessions created daily by Doctor Traci Navarro. Sessions include Pilates, flexibility, strength, balance, cardiovascular and core stability and are medically based and modified for every fitness level. The studio offers a limited amount of memberships and packages, ensuring each client gets the personal attention and care her or she deserves. In addition to its Spectrum Awards, the studio has received a host of other awards and accolades. Visit its Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe