Lapeer, MI, February 19, 2019 --(PR.com
)-- City Beat News has just announced its most recent recipients of the prestigious Spectrum Customer Satisfaction Award, and several businesses in California made the list again.
Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.
Seven-time Spectrum Award winner Fortes Auto Body (www.fortesautobody.com) in Sunnyvale has been serving the greater area since 1979. The family-run collision repair shop has developed a reputation for positive relationships with customers, insurance companies and vendors. Its priorities are customers and quality workmanship, so it backs all of its work with a vehicle lifetime guarantee (while the customer owns the vehicle), all to ensure customers are completely satisfied with the job. Visit the shop’s Award Page at https://awards.citybeatnews.com/FORTES-AUTO-BODY-SUNNYVALE-CA.
At West Mitsubishi (www.westmitsubishi.com) in Orland, the goal is to make customers’ vehicle buying experience the easiest possible, whether they are buying new or used. Founded on trust, integrity and respect, the dealership is proud to offer these values in its sales and business practices so customers receive the best experience — and keep coming back. Offering the best prices and quality in the area, West Mitsubishi also has a virtual dealership to make the buying process even easier. Customer service like this has led to the dealership’s five consecutive Spectrum Awards. Visit the dealership’s Award Page at https://awards.citybeatnews.com/WEST-MITSUBISHI-ORLAND-CA.
2GOOD2B® Bakery and Café (www.2good2b.com) in Encinitas opened in 2011 as a forum to help teach people about food allergies, while providing a safe and relaxing place to eat for those with allergies. The café is a 100% dedicated gluten, corn and soy-free facility, and offers breakfast, lunch, brunch and early dinner. The bakery features delicious breads, cupcakes, desserts and cakes while the grab and go freezer has some of the café’s signature dishes to take home, such as pizzas, pot pies and quiches. A second location in Rancho Bernardo opened recently and is a full restaurant with a wine and beer license. Visit its Award Page at https://awards.citybeatnews.com/2good2b-Bakery-Cafe-Encinitas-CA.
“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”
City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.