City Beat News Honors Businesses with Spectrum Awards for Customer Satisfaction

City Beat News’ most recent group of Spectrum Award recipients includes repeat winners from across the United States.

Lapeer, MI, February 26, 2019 --( City Beat News has just announced the most recent recipients of its prestigious Spectrum Customer Satisfaction Award, and the winners are located across the country and represent a variety of market segments, including automotive, health care and restaurants.

Winners of the Spectrum Award are based on City Beat News’ independent, proprietary research and evaluation system. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

Canyon County Towing & Repair ( in Nampa, Idaho, serves customers with dependable service, old-time values and great customer service. The fourth-generation-family business has a long history of military service and more than 25 years of experience in the industry. The company offers round-the-clock availability to respond to emergencies, accidents and more. With more than a long legacy in the industry, Canyon County Towing & Repair has a reputation for customer service and satisfaction, earning five consecutive Spectrum Awards. Visit the company’s Award Page at

For more than a decade, Renaissance Home Health Care ( in Bedford Heights, Ohio, has accomplished its goal of providing in-home health care to help those in need regain their health, mobility and independence. Offering a wide range of health and recovery services as well as cleaning and help with daily tasks, Renaissance Home Health Care’s dedicated and professionally trained team cares for its patients, helping them maintain some level of independence in their own homes. Patients and their loved ones have spoken out about their satisfaction with Renaissance Home Health Care, earning five consecutive Spectrum Awards. Visit the company’s Award Page at

Alba’s Restaurant ( in Port Chester, N.Y., is a New York Times acclaimed Three Star Italian restaurant. The family-run business has served the community since 1993, doubling its size in 2010 to better serve customers. Chef/Owner Ray Balidemaj is dedicated to serving Italian cuisine that is fresh, simple and prepared with respect. He and his team are also dedicated to providing a memorable dining experience for all their guests, with service that is professional and attentive without being intrusive. The talent, dedication, communication, professionalism and pursuit of excellence of the team at Alba’s have earned the restaurant seven consecutive Spectrum Awards. Visit its Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe