Pulse of the City News Honors Consecutive-Year Winners for Outstanding Customer Satisfaction Ratings

Pulse of the City News has announced the most recent recipients of its Pulse Award for Customer Satisfaction, and all are repeat winners.

Lapeer, MI, April 03, 2019 --(PR.com)-- Pulse of the City News prides itself on recognizing and honoring businesses and professionals in the construction industry that provide their customers with more than just great design and construction services, but also an exceptional overall customer experience. Recently, three companies across the country received high praise from satisfied customers again in 2019, earning them all consecutive Pulse Awards for Customer Satisfaction.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Nine-time Pulse Award winner West End Kitchen, Inc. (www.westendkitchen.com) in St. Paul, Minn., helps clients get the kitchens and bathrooms of their dreams. The home improvement contractor conducts consultations with clients to understand their needs and desires, then manages all aspects of the project and delivers exemplary results. In business for more than 30 years, West End Kitchen has its own showroom to make the process easier for its clients and offers unique solutions to suit clients’ design plans and budgetary restrictions. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/b4x2t21453/West-End-Kitchen-Incorporated/Saint-Paul/MN.

Eight-time Pulse Award winner Maynard Roofing Company (www.maynardroofingco.com) of Taunton, Mass., follows through daily on its philosophy: when investing in your home, leave it to people who will take care of it like their own. Established in 1984, the full-service roofing company has a well-earned reputation in the community for providing quality services. Maynard Roofing specializes in asphalt shingles and hand nailing, but also prides itself on the ability to perform a wide range of roofing tasks for commercial and residential properties. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/34u2w23403/maynard-roofing-company/Taunton/MA.

Four-time Pulse Award winner Alt’s Operation, Inc. (www.altsoperation.com) of Fitchburg, Wisc., subscribes to the idea that it’s not satisfied until the customer is satisfied. The company offers complete lawn care, landscaping and snow removal services with the vision of not just giving the best services, but also the best customer service. This is why Alt’s Operation strongly believes in building relationships with its clients and providing quality service every time on every job. The company’s dependability and reliability ensure clients they’ve made the right choice. Visit Alt’s Operation’s Award Page at https://www.pulseofthecitynews.com/company-details/44u2w2744303/Alt-S-Operation-Inc/Fitchburg/WI.

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
Pulse of the City News
Jamie Rawcliffe