Pulse of the City News Honors Repeat Winners for Achieving Outstanding Customer Satisfaction Ratings

Pulse of the City News has announced the most recent recipients of its Pulse Award for Customer Satisfaction, and all are repeat winners.

Lapeer, MI, April 10, 2019 --(PR.com)-- Construction projects, both in the commercial and residential arena, can bring their fair share of headaches. Finding the right company to handle the project can be tough, which is why Pulse of the City News prides itself on making that part of the job easier for consumers. The company recognizes and honors businesses and professionals in the construction industry that provide their customers with an exceptional overall customer experience. Recently, three companies across the country received high praise from satisfied customers again in 2019, earning them all consecutive Pulse Awards for Customer Satisfaction.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Established in 1946, John Cooper Paving & Sealing, Inc. (www.cooperdriveways.com) of Abington, Mass., has been a leader in the paving industry in the Boston area for four generations. The family-owned business offers professional paving solutions for residential and commercial clients, including driveway installation, basketball courts, walkways, resurfacing and overlaying, and seal coating. The family’s mission is to provide customer satisfaction through its personal and professional manner, highest work quality, and particular attention to each and every client need. That mission is met daily by the company’s friendly, experienced and reliable team, which has earned it nine consecutive Pulse Awards for Customer Satisfaction. Visit its Award Page at https://www.pulseofthecitynews.com/company-details/b4y20314/John-Cooper-Paving-and-Sealing-Inc/Abington/MA.

Chapman Windows and Doors (www.chapmanwindowsdoors.com) in West Chester, PA., is a family-owned business that began with a long-standing history in building and remodeling. Originally starting as a home improvement company, Chapman Windows and Doors was officially born in 1994 when the owners decided to develop a new turnkey sell and install business that would allow customers to get assistance and answers directly from the building professionals themselves. Now, it provides high-quality building materials with a professionally trained industry staff in a showroom environment. The company’s mission is to sell and carefully install quality products that meet its standard of excellence while also ensuring the customer’s satisfaction, which has led it to earn eight consecutive Pulse Awards. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/54x2u244w2/Chapman-Windows-amp-Doors/West-Chester/PA.

Gorilla Builders L.L.C. in Surprise, Ariz., (www.gorillabuilders.net) is a full-service commercial and residential builder that has been serving the community since 1996. President and Owner Jeff Suer is a part of every project the company undertakes, providing responsiveness and communication that is unmatched in the industry. With the recognition that the client is the most important person in the project, Gorilla Builders works with the client to find innovative ways to meet their needs and exceed their expectations. The company’s team of passionate and talented professionals guide clients through the process, ensuring its expertise and the client’s vision result in the project of their dreams. This level of customer service has led Suer and his team to earn eight consecutive Pulse Awards for Customer Satisfaction. Visit the company’s Award Page at https://www.pulseofthecitynews.com/company-details/64y2034403/Gorilla-Builders-LLC/Surprise/AZ.

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.
Pulse of the City News
Jamie Rawcliffe