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City Beat News Honors Businesses and Professionals with Spectrum Awards for Customer Satisfaction

City Beat News’ most recent group of Spectrum Award recipients are all multiple-year winners.

Lapeer, MI, May 07, 2019 --( From real estate to eye care to dental care, City Beat News prides itself on honoring businesses and professionals that go above and beyond to provide their customers with an outstanding experience. Recently, three businesses and professionals across the country were honored with the City Beat News Spectrum Award for Customer Satisfaction.

Lake Country Realty ( in Garfield, Ark., helps homeowners in Northwest Arkansas with their real estate needs, specializing in homes on Beaver Lake. Owner and Principal Broker Faith Marshall and her team work diligently to help homeowners buy and sell their properties and go the extra mile when needed. They offer free automated email updates to keep customers in the loop when listings hit the market and also offer free notary public services. Lake Country Realty has earned three consecutive Spectrum Awards; visit its Award Page at

Crystal Clear Optical ( in Lake Worth, Fla., is family owned and operated and has been in business since 1996. It has the experience and compassion to provide truly personalized care to its patients. Its slogan says it all: Old-fashioned service…you can see! The staff at Crystal Clear Optical is committed to ensuring the comfort and satisfaction of each and every patient, doing its best to accommodate schedules with appointment times that work, offering same-day service and helping patients understand their vision insurance coverage to get the best vision care possible. Crystal Clear Optical always strives to provide its best and has earned four consecutive Spectrum Awards. Visit its Award Page at

Ashley Lloyd, DDS, ( in Raleigh, N.C., offers general and cosmetic dentistry for the whole family. Dr. Lloyd offers patients personalized care with modern dental technology in a calm, caring environment. Patient satisfaction is at the core of the practice, and Dr. Lloyd and her friendly staff have built a reputation for exceptional service, superior results and outstanding dental care. They acknowledge that each patient has a unique set of needs and goals, and they work hard to address those issues to ensure the best experience possible and exceed expectations. Dr. Lloyd has earned five consecutive Spectrum Awards; visit her Award Page at

Spectrum Award Winners are determined by City Beat News’ independent, proprietary research and evaluation system. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
Contact Information
City Beat News
Jamie Rawcliffe

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