Three Companies Earn Consecutive Pulse of the City News Awards for Customer Satisfaction

Pulse of the City News has announced the most recent recipients of the prestigious Pulse Award for Customer Satisfaction, and all are consecutive-year winners.

Lapeer, MI, May 09, 2019 --( Pulse of the City News is proud to honor businesses and professionals in the construction industry that provide their customers with an exceptional customer experience. Recently, it awarded three businesses from New York to California that have all received high praise from satisfied customers again in 2019, earning them consecutive Pulse Awards for Customer Satisfaction.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Five Star Restoration & Construction, Inc. ( in Gold River, Calif., just earned its fifth consecutive Pulse Award for Customer Satisfaction. When disaster strikes, Five Star is on the scene with its nearly 30 years of experience to help set things right. The full-service general contractor is a leader in fire, water, smoke, mold and storm disaster recovery for commercial and residential properties, specializing in water extraction, sanitation and disinfecting. Five Star’s licensed professionals quickly provide an assessment and develop a recovery plan personalized to each unique situation, resulting in a speedy recovery, controlled costs and immediate peace of mind. Visit the company’s Award Page at

Dayton Home Improvement ( in Dayton, Ohio, has been providing exterior improvements for homeowners and businesses since 1973. Among the products and services the company offers are patio covers and enclosures; windows; siding, soffits and trim; roofing; doors; shutters; gutters and downspouts; attic insulation and more. The company attributes its success to one simple principle - a commitment to customer satisfaction. For its efforts to provide top-notch customer service, Dayton Home Improvement has earned six consecutive Pulse Awards. Visit its Award Page at

Best Energy Power™ ( in Valley Stream, N.Y., has become a trusted name in the solar power industry. The company is a solar energy advisor and installer for residential and commercial clients, working with them to save them money, educate them on government incentives and financing options, and customize and install a system that meets their needs. BEP consistently delivers the highest levels of customer service, working with clients one on one to answer their questions and provide a stress-free system with almost no maintenance. The company has earned seven consecutive Pulse Awards for Customer Satisfaction. Visit its Award Page at

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Pulse of the City News
Jamie Rawcliffe