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Pulse of the City News Awards Businesses for High Customer Satisfaction Ratings

Pulse of the City News has announced the most recent recipients of the prestigious Pulse Award for Customer Satisfaction, and both are consecutive-year winners.

Lapeer, MI, June 12, 2019 --( Pulse of the City News honors businesses and professionals in the construction industry that provide their customers with an exceptional customer experience. Recently, it awarded two companies that have earned high praise again this year from satisfied customers.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Ranger Heating & Cooling ( of Tacoma, Wash., is a full-service heating and air-conditioning company serving residential and commercial customers in the Puget Sound. In business for more than a decade, the company provides courteous, on-time service and is committed to upfront pricing and professional service that is guaranteed to exceed customers’ expectations. Customers have come to depend on Ranger Heating & Cooling for all their HVAC needs. The company has earned nine consecutive Pulse Awards; Visit its Award Page at

Holtzman Home Improvement ( in Tempe, Ariz., is a high-end custom bathroom and kitchen remodeling contractor. The family-owned business believes in the power of a good design to transform any space to suit homeowners’ individual tastes, needs and budget. To ensure clients receive what they truly want, Holtzman uses 3-D designs so they can see exactly what they’ll be getting before construction starts. The company also places a priority on forming lasting relationships with homeowners in helping them bring their dreams to life. For its efforts in customer service, Holtzman has received five consecutive Pulse Awards. Visit its Award Page at

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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