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Pulse of the City News

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Pulse of the City News Honors Businesses for Outstanding Customer Satisfaction Ratings

Pulse of the City News announces the most recent winners of the prestigious Pulse Award for Customer Satisfaction, and all are consecutive-year honorees.

Lapeer, MI, June 21, 2019 --( Pulse of the City News honors those in the construction industry that provide their customers with more than just great products and services, but also an exceptional customer experience. Recently, it granted the Pulse Award to three companies that have earned high praise again this year from satisfied customers.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. Then, by determining an annual rating for companies, Pulse offers a level of stability that tells the whole story, not just what the company did last week. The Pulse Award is reserved for those earning the highest ratings of 4 or 5 stars.

Legacy Exteriors, LLC ( in Madison, Wisc., has handled roofing and exterior remodeling, such as siding, gutters, windows and decking, for residential and commercial clients since 2005. Roofing installation and repair is the company’s specialty, and as a GAF Master Elite™-certified roofer, it always uses superior materials installed by skilled technicians. The primary goal is to repair or replace clients’ roofs so they look better than before, and Legacy Exteriors ensures quality work every time. For its customer service efforts, the company has earned eight consecutive Pulse Awards. Visit its Award Page at

Action Plumbing, Heating & Cooling ( in Endicott, N.Y., provides the surrounding communities with the best in HVAC and plumbing services. From new construction to renovations, Action Plumbing has the experienced and certified team to handle repairs, installation and maintenance for plumbing, heating and cooling systems. The team at Action Plumbing prides itself on the work it performs, striving to exceed expectations, and never leaves a job until the customer is completely satisfied. The company has earned eight consecutive Pulse Awards for Customer Satisfaction. Visit its Award Page at

For quality painting services in the South Shore, customers can’t beat the experience, professionalism and personal attention of the Carty Painting Company ( in Hingham, Mass. The family-owned-and-operated company handles painting and decorating for residential and corporate properties and has established a reputation built on honesty and reliability. The Carty team is dedicated to overseeing all projects with a sharp eye on ensuring customer satisfaction, which has earned the company five consecutive Pulse Awards. Visit its Award Page at

Frank Andrews, Founder of The Stirling Center, which works with Pulse of the City in identifying building and construction companies that provide more than just great design and construction services, but also a great customer experience, says, “They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to
Contact Information
Pulse of the City News
Jamie Rawcliffe

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