City Beat News Honors First-Time and Repeat Winners for Achieving High Customer Satisfaction Ratings

City Beat News’ most recent group of Spectrum Award recipients includes both first-time and consecutive-year winners.

Lapeer, MI, July 19, 2019 --( When businesses go above and beyond to provide customers with the ultimate experience, City Beat News is pleased to recognize their achievements. Recently, City Beat News honored three businesses across the country for their efforts in customer service, presenting them with the prestigious Spectrum Award for Customer Satisfaction, including a first-time winner.

Spectrum Award Winners are determined by City Beat News’ independent, proprietary research and evaluation system. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

AMG Family Dental ( in Belmont, Mass., is a small practice committed to superior dentistry for patients of all ages. Gohar Mkrtchyan, DMD, opened the practice in 2013, bringing decades of experience with her. The practice aims to create long-term patient relationships, which is accomplished through making every visit pleasant, comfortable and informative. The focus is always on comfort, health, education, aesthetics and prevention. 2019 marks the first Spectrum Award for AMG Family Dental. Visit its Award Page at

Cary O’Brien’s Salon & Spa ( in St. Charles, Mo., provides full-service salon and spa services, including facials, massages, nail care, waxing and more. The salon’s environment combines luxury with affordability, offering a relaxation area where customers wait prior to heading to a quiet, relaxing treatment room. All the stylists are personally trained by Owner Cary O’Brien, and also further their education with in-salon trainings and outside educational shows and classes. Everything the salon and spa team does is to create an exceptional experience for customers, and to date it has earned the business seven consecutive Spectrum Awards. Visit the salon’s Award Page at

At Hot on Yoga ( in Colorado Springs, the belief is that yoga is for everyone, regardless of age, body type or experience level. It is the largest climate-controlled yoga studio in Colorado Springs, offering Hot Yoga (Bikram tradition), Vinyasa Yoga, Inferno Pilates and Restorative Yin Yoga. Classes are taught in a clean and spacious yoga room by Yoga Alliance-certified instructors who are experienced in guiding practitioners of any experience level. All Hot on Yoga classes offer the means to explore yoga in a safe and fun environment. For its efforts in providing customers with an outstanding experience, Hot on Yoga has earned five consecutive Spectrum Awards. Visit its Award Page at

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

City Beat News provides the results of its research to both consumers and businesses at no charge, reporting on its findings on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says City Beat News Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Award Page.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to encourage and enable excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe