Allentown, PA, August 27, 2019 --(PR.com
)-- Business processes firm KDG has surpassed 1,200 customer experience reviews. All reviews are publicly on display on the company's website.
Every week, the company’s clients are given the opportunity to rate their experience with the team of advisers. From unsatisfied to delighted, clients have five options to choose from, as well as the ability to give a more detailed commentary. All ratings and comments are posted publicly on the company’s real-time feed.
“In early 2018, we made it our commitment to become one of the most transparent companies in the industry,” explains Kyle David, president and CEO of KDG. “We use this as an opportunity to hold ourselves accountable for both successes and failures.”
“Nothing other than foul language is filtered,” adds David.
The feedback process also allows the company to give back. For every piece of feedback the company receives, it donates to charities and nonprofits around the country.
In a little over one year, the company’s clients have embraced its culture of transparency. Thousands of dollars have been donated to charities.
To see the company’s reviews for yourself, visit its customer experience page at https://www.kyledavidgroup.com/about/values/customer-satisfaction.
About KDG: KDG has been a leading advisor in the business world since 2001. Using custom software development, small business IT support, and UI/UX design, the company has helped clients stop making it work and start making it happen. KDG has also developed a reputation for being able to see and respond proactively to changing markets. Learn more at https://kyledavidgroup.com/.