CX Orlando Named MSPA Elite Firm for 2020

America’s Leading CX Consultancy Earns Industry’s Highest Honor.

Orlando, FL, October 20, 2019 --( MSPA Americas, the trade association representing the customer experience management and measurement industry for the Western Hemisphere, has named CX Orlando Research and Revenue Architects as an MSPA Elite Firm, awarding its highest honor to the Orlando-based international customer experience business consultants at the CXE3 Customer Experience Conference last week in St. Pete Beach, Florida.

“We work very hard, every day, to deliver reliable data, actionable strategies and impactful training to our family of clients to close gaps between businesses, their teams and their customers in order to raise optimal morale, brand recognition, social halo and company revenues,” explained CX Orlando President & CEO, Rich Bradley.

“Our own family of consultants also care greatly about the growth and relevance of the CX industry,” explained Dan Bradley, co-founder and Vice President and General Manager for CX Orlando. “We are pleased to continue to support MSPA Americas in their initiatives and are thrilled to be recognized for our contributions with the association’s top award.”

The MSPA Elite program is an awards program designed to recognize member companies that demonstrate their distinguished leadership and support in advancing the goals and objectives of MSPA Americas.

CX Orlando Research and Revenue Architects strategizes with businesses to help them reach their goals for success through a variety of methodologies including surveys, mystery shops, competitor analysis, focus groups, integrity audits, brand compliance, climate surveys, CX and sales training as part of its strategic consulting package. CX Orlando assists companies throughout North America, and around the globe through its network of affiliated partners in implementing Orlando’s world renown customer service experience in all b2c and b2b industries.

CX Orlando Research and Revenue Architects is part of the BBM America Corporation family of companies which also includes research entities Social Radar 24/7, AmeriVoices and Tell Our Team, as well as Original Orlando Tours, Sunny Perks Rewards, Re-Align Web Design and Buena Vista Event Management.
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CX Orlando Research and Revenue Architects
Eric Niderstros