Burnsville, MN, August 06, 2008 --(PR.com
)-- Customer service speaker and author Kevin Stirtz announced today that his latest book, "More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back", has been selected by CustomerServiceManager.com for their “Recommended Reading List”.
“To be on the same recommended reading list as Ken Blanchard is quite an honor” said Stirtz.
The list is published by CustomerServiceManager.com at their website: http://customerservicemanager.com. It contains books that offer useful information on customer service.
Ian Miller, editor for CustomerServiceManager.com, said “We selected Kevin’s book because it’s useful to both customer-facing employees as well as management. We felt it was a great fit for our readers.”
Stirtz is known as the “Amazing Service Guy” and his book, “More Loyal Customers” offers tips, tools and advice to help people and companies improve the quality of customer service they offer. It has won the “Cool Book of the Day” award and has gotten 5-Star reviews on Amazon.com.