Cloud-Based Contact Center Decision Process the Focus of Enghouse Interactive Sponsored Guide
Digs Deep Into the Financial, Operational and Technical Facets of Cloud Delivery - September 22, 2012
Sensée Selects CosmoCom Cloud-Based Contact Centre Solution to Power Their Unique Homeworking Service
CosmoCom extends Sensée’s innovative homeworking-on demand service, providing their clients with greater flexibility and functionality. - September 15, 2011
CosmoCom Technology Provides the Pulse in HKBN’s “Service with Heart”
Leading Broadband Provider Delivers Customer Service Excellence Using CosmoCom Contact Center Technology. - May 25, 2011
CosmoCom Wins Software Award for Contact Center Reporting
CosmoDashboard Receives Further Recognition for Call Center Reporting Excellence. - May 14, 2011
CosmoCom Contact Center Platform Supports Exponential Growth at Mobile Mentor
Australia Based Mobile Support Leader Improves Agent Productivity by 300% While Reducing Costs - April 29, 2011
CosmoCom Announces Broad Social Media Integration Support for Contact Centers
Initial Integrations Include Buzzient Social Media Monitoring and Analytics - March 02, 2011
CosmoCom Technology to Help Remove Language Barriers for Hospital Patients
MasterWord Services Chooses CosmoCom Contact Center Suite to Power Medical Voice and Video Translation Services. - February 24, 2011
CosmoCom Enables ColibriumDirect to Help Health Plan Providers Fulfill Consumer Health Insurance Needs
Agile Contact Center Platform + Microsoft Dynamics CRM Empower BPO for Health Plans. - January 21, 2011
CosmoCom Virtual Contact Center Technology Enables Better Medication Management
PharmMD Chooses CosmoCall Universe to Power Pharmaceutical Consultation Services for Consumers. - December 09, 2010
CosmoCom and CSD Improving Communications for Deaf and Hearing Impaired
Upgraded Call Center Infrastructure Helps Secure Government Contracts for Disabled. - November 18, 2010
CosmoCom Appoints Telecom Industry Veteran as New VP of Development
Avi Silber to Build Upon Growth and Success of Leading Call Center Technology - October 29, 2010
CosmoCom Contact Center Technology Provides Innovative Services to Municipalities
Israeli Outsourcer Milgam Uses Virtual Call Center to Improve Collections for Utilities and Local Authorities - October 21, 2010
CosmoCom and Eason Tech Successfully Deploy Unified Call Center Solution Into Finance and Telecom Sectors
Innovative Systems Integrators Combines Specialized Banking/Insurance Applications with Advanced Contact Center Technology. - September 01, 2010
CosmoCom Honored for Advanced Real-Time Contact Center Reporting Technology
CosmoDashboard Receives IP Contact Center Pioneer Award from TMC. - August 12, 2010
Epicenter Takes to the Cloud with CosmoCom-Based Hosted Contact Center Service from Tata Communications
Leading Indian BPO Improves Collections Operations with Virtual Contact Center. - August 05, 2010
Chunghwa Telecom Wins “Best Use of Technology of the Year” Award from Asia Pacific Customer Service Consortium with CosmoCall Universe
Honored for CosmoCom-Powered Taiwan Government Contact Center. - June 30, 2010
ePLDT’s CosmoCom-Powered Solution Drives SMART’s 1,200+ Seat Customer Contact Center
All-IP Hosted Solution Reduces Cost, Improves Care. - June 27, 2010
Bechtle Expands Its Solutions Portfolio with CosmoCom Strategic Partnership
Virtual Contact Center Platform Enhances Offerings of Leading German Systems Integrator. - June 25, 2010