Concord, NC, August 13, 2014 --(PR.com
)-- Thermal Control Products is happy to announce they have completed their first Surveillance Audit as of July 31st. An independent Quality Systems registrar reviewed TCP’s Quality Management Systems and found it complies with the international ISO 9001:2008 standards.
The auditor found Thermal Control Products to have a high customer retention rate because of prompt responsiveness to customers. “Their willingness to change and their embracement of the ISO system, makes them wonderful to work with and will make them even more successful.”
Thermal Control Products, a Charlotte-based industrial heat shield manufacturer, first achieved their certification last year and, to keep up with policies and procedures, they perform multiple internal reviews and audits in-house as well as bringing in an official independent auditor.
Thermal Control Products attributes the successful completion of the ISO Surveillance Audit to their knowledgeable staff and their commitment to consistently great customer satisfaction.
About Thermal Control Products
Thermal Control Products specializes in the custom design and execution of a wide variety of thermal and protective components. They work with clients in dozens of industries, from industrial to motorsports to military, who use our products both domestically and internationally. Our business focus is and has always been providing solutions.
For more information, visit www.thermalcontrolproducts.com, call (704) 454-7605 or contact Paul Matte at email@example.com.