Recent Headlines
Within Customer Service
Capita Conferences Announces Details of Their Inspecting Children’s Services Conference – Wednesday 7th December - Central London
Capita’s Inspecting Children’s Services Conference explores Ofsted’s latest consultation on inspections of children’s social care and the potential impact on the future of children’s services inspections. As the government sets out its vision to achieve excellent... - November 18, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Ending Violence Against Women and Girls Conference – 14th December, Central London
With the Ending Violence Against Women and Girls (VAWG) 2016-2020 strategy setting out an ambitious vision to shift focus from crisis response to early intervention and prevention, there has never been a better time for organisations to enhance their strategy for tackling domestic abuse and sexual... - November 18, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Early Years Conference – 12th December, Edinburgh
This conference comes at a vital time for practitioners to get prepared for the revolution in early years’ education and childcare. The Scottish Government has committed to boosting the free early learning and childcare entitlement to 30 hours a week by 2020 and to narrowing the attainment... - November 17, 2016 - Capita Conferences
City Beat News Announces 2016 Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - November 16, 2016 - City Beat News
1st Choice Home Care Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at 1st Choice Home Care receives high marks for customer satisfaction, earning the prestigious Spectrum Award. - November 11, 2016 - City Beat News
Transforming Care for People with Learning Disabilities Conference
Following the implementation of the Social Services and Well-being (Wales) Act in April 2016, requiring regional partnership boards to prioritise integration of support services for people with learning disabilities, Capita's Transforming Care for People with Learning Disabilities Conference is ideally timed. - November 06, 2016 - Capita Conferences
City Beat News Announces First-Time Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - October 26, 2016 - City Beat News
City Beat News Honors Consecutive-Year Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers for the second straight year. - October 20, 2016 - City Beat News
Artiste Dentistry Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at Artiste Dentistry receives high marks for customer satisfaction, earning the prestigious Spectrum Award. - October 19, 2016 - City Beat News
Capita Conferences Announce Post-16 Education, Training and Employment – Wednesday 16th November 2016, Edinburgh
Post-16 Education, Training and Employment Conference offers innovative strategies and transferable guidance to ensure you are effectively supporting students and preparing them for the working world. - October 16, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Academy Conversion and Management Conference – Tuesday 18th October 2016 – Central London
This conference is perfectly timed to help schools overcome the challenges of conversion and gain an insight into strategies for driving academy growth plans. With the Department for Education taking a more flexible approach regarding academy conversion, schools can take their time to fully... - October 16, 2016 - Capita Conferences
Safeguarding Children Conference - Thursday, 24th November 2016 - Cardiff
This conference ensures you have the right framework to meet statutory duties to safeguard children. - October 16, 2016 - Capita Conferences
Closing the Gender Pay Gap Conference
With the Government’s decision to introduce mandatory gender pay gap reporting for all organisations across the public and private sector with over 250 employees by April 2017, Capita’s Closing the Gender Pay Gap Conference comes a critical time. Developed to provide you with... - October 16, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Housing’s Role in Safeguarding Adults Conference - Monday, 21 November 2016, Central London
Capita’s Housing’s Role in Safeguarding Adults Conference comes at a critical time as housing providers face mounting moral and legal pressure to support vulnerable adults utilising their services. In light of recent updates to the Care Act statutory guidance and Deprivation of Liberty... - October 16, 2016 - Capita Conferences
Capita Conferences' Improving Outcomes for Looked After Children and Young People Conference - Monday, 21 November 2016, Edinburgh
Learn how to provide beneficial and high quality care to achieve early intervention and care excellence for looked after children and young. - October 16, 2016 - Capita Conferences
Improving Outcomes for Children Looked After Conference
Gain practical advice on strategies for reducing the number of children in care and driving the quality of services for children looked after - October 16, 2016 - Capita Conferences
jb&co Marketing Firm Upgrades to LLC from Sole Proprietorship
Reno, Nevada-based marketing strategy consulting firm start-up has just obtained its LLC status, looking to grow both local and national client base. - October 13, 2016 - jb&co
Upper Crust Pizzeria Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at Upper Crust receives high marks for customer satisfaction, earning the prestigious Spectrum Award. - October 06, 2016 - City Beat News
WEBTEXT Supports Facebook Messenger and Twitter Direct Messages Into Salesforce Service Cloud
WEBTEXT announced today that it now offers person to person messaging for enterprise contact center using Salesforce Service Cloud. “We’re very excited to support Salesforce,” said AJ Cahill, WEBTEXT CEO. “Messaging is the new voice and WEBTEXT integration with Salesforce... - October 05, 2016 - WEBTEXT
WEBTEXTBrings Messaging to Cisco Contact Center Using Salesforce Service Cloud
This week, in addition to SMS+MMS, Facebook Messenger and Twitter direct messages, WEBTEXT will also be demonstrating messaging into Salesforce in Cisco contact center at the 2016 Cisco Americas Customer Care Sales Summit in Phoenix, AZ September 28-29. - September 29, 2016 - WEBTEXT
City Beat News Honors First-Time Spectrum Customer Satisfaction Award Winners
City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time. - September 24, 2016 - City Beat News
WEBTEXT Delivers 2-way Agent Messaging for Enterprise Into Oracle Service Cloud
WEBTEXT announced today that it now offers person to person messaging into Oracle Service Cloud. “We’re very excited to support Oracle,” said AJ Cahill, WEBTEXT CEO. “Messaging is becoming more important inside CRM. Today over 75% of the public would rather text or use a... - September 22, 2016 - WEBTEXT
DTR Inc.’s CEO, Jay Goldberg, Announces His Fall 2016 Teaching Schedule
Mr. Goldberg’s courses are on entrepreneurship, computers and rock music history. - September 15, 2016 - DTR Inc.
Capita Conferences Announce Details of Their Commercialism in Local Government Conference – Tuesday 18th October 2016 – Manchester
Commercialism in Local Government Conference Tuesday 18th October 2016 – Manchester Capita’s well established Developing Commercialism in Local Government Conference explores the increasingly critical role of taking a streamlined, financially viable approach to delivering value for... - September 15, 2016 - Capita Conferences
City Beat News Announces California’s 2016 Spectrum Award Winners for Customer Satisfaction
City Beat News announces 2016 Spectrum Award Winners from California that have provided excellent customer service and earned high ratings from customers. - September 11, 2016 - City Beat News
Capita Conferences Announce Details of Their Tackling Tenancy Fraud Conference – Friday 25th November 2016 – Central London
Tackling Tenancy Fraud Conference Friday 25th November 2016 – Central London With the increasing prevalence of new forms of tenancy fraud within social housing, Capita Conferences’ Tackling Tenancy Fraud Conference has been designed to provide attendees with effective strategies to... - September 11, 2016 - Capita Conferences
Children Missing Education Conference – Tuesday 29th November 2016 – Central London
Children Missing Education Conference Tuesday 29th November 2016 – Central London With changes to statutory duties imminent, after the Department for Education’s consultation into more effective and efficient ways to improve communication and coordination between schools and local... - September 11, 2016 - Capita Conferences
Capita Conferences Announce Their Tackling Radicalisation Conference - 20th October, London
This national conference comes amid a number of high profile incidents across Europe, an increase in hate crimes being reported and a rise in the number of individuals referred to Channel. With the Counter-Terrorism and Security Act 2015 placing a duty on individuals to prevent people from being... - September 09, 2016 - Capita Conferences
Capita Conferences Announce Details of Their NHS Workforce Transformation Conference – Friday 21st October 2016 – Central London
Capita’s NHS Workforce Transformation Conference equips organisations with the knowledge and skills to enable their workforce to adjust to the radical service transformation required to meet future patient needs. With new models of working rolling out from the NHS Five Years Forward View,... - September 09, 2016 - Capita Conferences
Capita Conferences Announce Details of Their Housing Allocations Conference – Friday 14th October 2016 – Central London
With the recent changes to Local Housing Allowance (LHA) for under 35s and the introduction of the Housing and Planning Act 2016 in May, Capita’s national Housing Allocations Conference is designed to provide insight and advice on how to develop a fair and robust allocations scheme. This... - September 09, 2016 - Capita Conferences
ChangeMyRate.com® Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at ChangeMyRate.com® receives high marks for customer satisfaction, earning the prestigious Spectrum Award. - September 08, 2016 - City Beat News
Capita Conferences Announce Details of Their Academy Conversion and Management Conference – Tuesday, 18th October 2016 – Central London
This conference is perfectly timed to help schools overcome the challenges of conversion and gain an insight into strategies for driving academy growth plans. With the Department for Education taking a more flexible approach regarding academy conversion, schools can take their time to fully... - September 08, 2016 - Capita Conferences
Capita Conferences Announce Details of Their National Infrastructure Development Conference – Friday, 14th October 2016 – Central London
This National Infrastructure Development Conference brings together a wide range of speakers at the forefront of both planned and progressing public and private infrastructure development projects. Venue TBC, will be zone 1 of Central London. - September 08, 2016 - Capita Conferences
Capita Conferences' Reducing Rent Arrears Conference - Thursday, 13th October 2016 – London
Including a key update from the Department for Work and Pensions and hear the latest on the roll out of Universal Credit. - September 07, 2016 - Capita Conferences
Capita Conferences Announce Their Adult Social Care Inspections Conference - Thursday, 20 October 2016 - London
With changes to the Care Quality Commission’s inspection framework now implemented, this Adult Social Care Inspections Conference is well placed to inform delegates on how to achieve the best rating and improve care standards. This Capita Conference provides transferable learning on how to... - September 07, 2016 - Capita Conferences
Capita Conferences Announce Their National Vocational Education Event – Monday, 28th November 2016 – Central London
Capita Conferences’ Vocational Education Conference prepares schools, academies, sixth form and further education colleges to respond to the major changes happening to vocational education. The Government’s Post-16 Skills Plan in response to Lord Sainsbury’s review of Technical... - September 07, 2016 - Capita Conferences
City Beat News Honors 2016 Spectrum Award Winners for Excellence in Customer Service
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - September 04, 2016 - City Beat News
City Beat News Announces First-Time Spectrum Award Winners with High Customer Satisfaction Ratings
City Beat News announces more winners of the 2016 Spectrum Award for Excellence in Customer Satisfaction, all of which have won for the first time. - September 02, 2016 - City Beat News
Capita Conferences Announce Their Transforming Contact Centres Conference - Monday 31st October 2016, Edinburgh
Do not miss this opportunity to network and learn ideas that will allow you to maximise your resources to deliver the highest level of service to your customers. - September 02, 2016 - Capita Conferences
NetHunt Launches a Gmail-Based CRM System for Android, Brings Easy Customer Relationship Management to Mobile
NetHunt CRM extends the array of its services with a new Android CRM system app, adapting its trademark email-to-record feature for the mobile users. - August 31, 2016 - NetHunt CRM
Capstone Consultants Announces the New Top Rep for 2016, Traci Carroll
Capstone Consultants team is proud to share the new top rep for quarters 1 and 2 of 2016. Capstone Consultants top leaders and managers recently attended a conference in Dallas Texas where awards were given out. - August 30, 2016 - Capstone Consultants
Ferricchia Hair Salon Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
The team at Ferricchia Hair Salon receives high marks for customer satisfaction, earning the salon the prestigious Spectrum Award. - August 27, 2016 - City Beat News
Seaside Staffing Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
Virginia Beach-based maritime staffing agency, Seaside Staffing, earns top ratings for customer satisfaction and wins the Spectrum Award. - August 25, 2016 - City Beat News
Capita Conferences Announce Details of Their Mental Health Payment Systems Conference – Thursday, 24 November 2016 – Central London
With recommendations from the Independent Mental Health Task Force published earlier this year reaffirming the need for new payment models which incentivise swift access, high quality care and good outcomes, Capita’s Mental Health Payment Systems Conference is designed to support... - August 25, 2016 - Capita Conferences
Capita Conferences Announce Their Tackling Domestic Abuse Conference - Thursday 27th October 2016, Edinburgh
Attend this one day national conference in order to effectively develop your services focusing on disrupting patterns of abuse, including young people in the narrative and supporting survivors of abuse. - August 24, 2016 - Capita Conferences
CONRIC PR & Marketing Earns Three State Public Relations Awards
Florida Public Relations Association honors firm’s excellence in its service to City of Palms Classic and the Imaginarium’s Imagine Gala. - August 19, 2016 - CONRIC PR & Marketing
2016 Spectrum Award Winners for Excellence in Customer Satisfaction Announced by City Beat News
City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. - August 19, 2016 - City Beat News
MEDRelief Staffing Wins 2016 City Beat News Spectrum Award for Excellence in Customer Satisfaction
Houston-based medical staffing company MEDRelief Staffing wins its first Spectrum Award for providing excellent customer service. - August 13, 2016 - City Beat News
Capita Conferences Announce Their Apprenticeships and Traineeships Conference Monday 17th October, Central London
Attend this conference to gain valuable insight on the operational impact of reforms to policy and funding for apprenticeships and traineeships and benefit from practical advice for overcoming the challenges involved. - August 08, 2016 - Capita Conferences
Black Owned Businesses Get New Boost with Latest Social Network Platform RankTribe
Great news for black owned businesses looking for exclusive exposure and support online. Latest social networking platform RankTribe has arrived with a new Black-owned business review service to render a further boost to black owned companies that will also enable customers to choose their needed services wisely. iOS and Android apps available. - August 03, 2016 - RankTribe