Cogito Health Announces the Introduction of the Agent Quality Monitoring Service Built on the Cogito Social Signals Platform (CSSP)

Cogito Health, a pioneering provider of research, software and algorithms to extract meaning from human behavior, announced today the launching of the Agent Quality Monitoring Service for improving call center performance. This service is the latest product built on the SaaS-delivered Cogito Social... - May 04, 2011

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