Strativity Group Announces the Expansion of Its 2009 Customer Experience Management (CEM) Certification Program
Now in its third year, program to offer optional third day of training to allow participants additional practice with CEM concepts and principles. - December 16, 2008
Strativity Group Announces New Dates for the Customer Experience Management Certification Program
For the first time, customer experience management (CEM) certification is available in Europe. - July 09, 2008
Strativity Launch Economics of Customer Experience™
Strativity Group announced today the launch of its Economics of Customer Experience™ to help companies establish the business case for investing in exceptional customer experience. The new methodology links investments in customer experience to financial returns based on the economics of... - June 20, 2008
Strativity Group Launches the First Customer Experience Management Certification Program
Program to deliver complete customer experience methodology to customer strategy professionals. - August 29, 2007
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