Two Hills Ltd

Finding a Laugh in ITSM: Writer Makes IT Service Management Funny

New Zealand author Rob England has done what many said was impossible: written a funny book about IT (Information Technology). This feat is more startling because the topic of the book is ITSM (IT Service Management), a notoriously dull area even by IT standards. But feedback from readers is consistent: this book is funny. - September 10, 2008