Global Customer Experience Management Certification Program

Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has proven success for its international track record, rich content and the complementary... - December 31, 2009

Global Customer Experience Management Certification Program, Sep 30 - Oct 1, 2009 in Paris

Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities. - July 01, 2009

TCE (Total Customer Experience) Model Building e-Workshop for Telecom Operators

TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. The content of... - May 27, 2009

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