ICCM’s Head of Customer Services is Finalist for IT Service Professional Of The Year Award

John Noctor, Head of Customer Services for ICCM is short-listed as a Finalist for the Service Desk Institute’s IT Service Excellence Awards. - June 04, 2010

ICCM is Named ‘Cool Vendor’ by Leading Industry Analysts

ICCM Solutions has been named in the 2010 Gartner ‘Cool Vendor in BPM’ report. Vendors selected as a ‘Cool Vendor’ for 2010 report are innovative, impactful and intriguing. - April 15, 2010

OVUM Butler Group Releases Technology Audit on ICCM's e-Service Desk

ICCM Solutions announces the release by OVUM Butler Group of their technology audit specifically on ICCM’s IT Service Management (ITSM) and Helpdesk software. - December 24, 2009

ICCM is Selected as a Finalist in the 2009 Wiltshire Business of the Year Awards

ICCM Solutions today announced that they have made it to the Finals of the Wiltshire Business of the Year Awards, the most prestigious Business awards in the county. ICCM has been recognised under the ‘Innovation and Growth’ Award. - December 05, 2009

ICCM is Chosen by West Midlands Police to Help Them Meet the ISS4PS Directive

ICCM Solutions today announced that West Midlands Police, the second largest police force in the country, has selected ICCM’s globally recognised Service Desk tool to manage their IT systems in accordance with the ‘The National Policing Improvement Agency’s’ (NPIA) ISS4PS directive. - November 22, 2009

Tesco Selects ICCM to Enhance Global IT Service Management Infrastructure

ICCM Solutions today announced that Tesco PLC, the largest British retailer and the world’s third largest retailer, has chosen ICCM’s e-Service Desk to help align their Global IT infrastructure and improve IT Customer Services. - November 11, 2009

ICCM is Awarded Highest Level ITIL® Endorsement from the OGC - The Official Approvers for ITIL® Compliance

ICCM Solutions today announced that their globally recognised IT Service Management software, e-Service Desk have been awarded the premier ‘Gold’ Level Certification from the United Kingdom’s Office of Government Commerce (OGC) for ITIL® Compliance. - November 10, 2009

ICCM Beats World Leaders in the Service Management Arena with Huge Growth

ICCM beat world leaders in the Service Management field with huge expansion in this economic downturn. In response to this growth, ICCM’s will be moving to larger office space in July 2009. This new office will accommodate ICCM’s expansion plans. - July 23, 2009

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